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Family Support Specialist I
2 months ago
We are seeking a highly motivated and detail-oriented Family Support Specialist I to join our team at the Kentucky Department for Community Based Services. As a key member of our team, you will play a critical role in helping individuals and families access essential public assistance programs.
Key Responsibilities- Conduct interviews with clients to determine eligibility for various public assistance programs.
- Gather and review required documentation to ensure accurate and timely processing of cases.
- Participate in formal and on-the-job training to develop skills and knowledge in program administration.
- Track processing deadlines and case activity to ensure timely resolution of cases.
- Identify and refer clients to appropriate resources and services.
- Operate computer terminals and personal computers to prepare and maintain case records.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Administrative work, clerical office work, or experience working directly with the public or in program administration.
- Strong verbal and written communication skills, with ability to work well under pressure.
- Ability to work as part of a team and maintain confidentiality.
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about making a difference in your community, we encourage you to apply for this exciting opportunity.