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Family Support Specialist I

2 months ago


Battle Creek, Michigan, United States Kentucky Personnel Cabinet Full time
Job Summary

We are seeking a highly motivated and detail-oriented Family Support Specialist I to join our team at the Kentucky Department for Community Based Services. As a key member of our team, you will play a critical role in helping individuals and families access essential public assistance programs.

Key Responsibilities
  • Conduct interviews with clients to determine eligibility for various public assistance programs.
  • Gather and review required documentation to ensure accurate and timely processing of cases.
  • Participate in formal and on-the-job training to develop skills and knowledge in program administration.
  • Track processing deadlines and case activity to ensure timely resolution of cases.
  • Identify and refer clients to appropriate resources and services.
  • Operate computer terminals and personal computers to prepare and maintain case records.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Administrative work, clerical office work, or experience working directly with the public or in program administration.
  • Strong verbal and written communication skills, with ability to work well under pressure.
  • Ability to work as part of a team and maintain confidentiality.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about making a difference in your community, we encourage you to apply for this exciting opportunity.