Executive Support Specialist
2 weeks ago
Mercor is a pioneering labor marketplace that leverages AI-driven models to accurately predict human ability. Our cutting-edge AI interviewer engages in a 30-minute verbal conversation with candidates to comprehensively assess their background. By integrating resumes, AI interviews, and online profiles like GitHub, we aim to provide a cost-effective solution for predicting ideal job matches.
At the heart of our predictions lies a sophisticated ranking model that selects the optimal candidate from millions for a given user query. Our diverse customer base ranges from startups hiring their first employees to the largest AI labs seeking experts for their human data needs.
Our Mission
Mercor's mission is to revolutionize the hiring process by providing a platform that accurately predicts job matches. We strive to empower our customers with the most suitable candidates, enabling them to focus on strategic initiatives.
About the RoleAs the Executive Support Specialist at Mercor, you will be responsible for a variety of strategic, operational, and administrative functions that drive our company's growth. This multifaceted role requires someone who can thrive in a fast-paced startup environment, tackle diverse challenges with appropriate urgency, and support all stakeholders at Mercor in driving our mission forward.
Key Responsibilities:
- Calendar Management: Manage complex calendars and coordinate high-stakes meetings with internal and external stakeholders with high attention to detail.
- Communication: Draft, edit, and deliver a variety of communications, including emails and presentations, with precision and efficiency.
- Event Planning: Ideate, plan, and execute unique internal and external company events.
- Operational Excellence: Proactively identify and resolve operational challenges before they impact executive productivity.
- Liaison: Serve as a liaison between executives and internal and external stakeholders, facilitating swift and effective communication.
- Travel Management: Manage travel arrangements for the company, along with any corresponding expense reports with utmost efficiency and accuracy.
- Special Projects: Take on special projects as needed, adapting quickly to new challenges and delivering results under tight deadlines.
Preferred Background & Experience:
- 2+ years of experience in operations or as an EA, preferably in a fast-growing startup
- Proven track record of managing multiple high-priority tasks simultaneously in an extremely fast-paced environment
- Experience supporting company leadership and understanding their unique needs
- Strong technical aptitude and proficiency with productivity tools and software (i.e., Notion, G-Suite)
We're Looking for Someone Who:
- Excels at providing administrative support with relentless efficiency, anticipating needs before they arise and solving problems with urgency.
- Demonstrates exceptional prioritization skills, allowing them to manage a constant influx of tasks and requests without dropping the ball.
- Continuously improves processes and systems, always finding ways to work smarter and faster.
- Builds strong relationships across the organization and external partners, facilitating smooth operations even under intense pressure.
- Adapts their communication style to various audiences with speed and precision.
- Delivers results and coordinates efforts in extremely tight deadlines, matching or exceeding the pace of our customers.
- Places the executive team's and company's needs first in all actions, ensuring every decision is driven by an understanding of and commitment to Mercor's mission.
- Thrives in high-energy environments and is eager to tackle challenges head-on, even during weekends or late nights.
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