Implementation Project Manager

3 weeks ago


Leawood, Kansas, United States Ascend Learning Full time
About the Role

We are seeking an experienced Implementation Project Manager to join our team at Ascend Learning. As a key member of our implementation team, you will be responsible for ensuring a seamless onboarding experience for our clients, utilizing your project management skills to deliver high-quality results.

Key Responsibilities
  • Develop and execute implementation plans to meet client needs and expectations
  • Collaborate with cross-functional teams to ensure successful client onboarding
  • Provide exceptional customer service and support to clients throughout the implementation process
  • Manage and prioritize multiple projects simultaneously, ensuring timely completion and high-quality results
  • Identify and implement process improvements to enhance the client onboarding experience
Requirements
  • Bachelor's degree in Business or related field
  • 3+ years of experience in customer service or project management
  • Experience with CRM applications and project management software
  • Strong analytical and problem-solving skills, with ability to work independently and collaboratively
  • Excellent communication and interpersonal skills, with ability to build strong relationships with clients and internal stakeholders
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
About Ascend Learning

Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students, and employers across various industries. We are committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to make a meaningful impact.



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