Reimbursement Resource Representative

5 days ago


Fort Myers, Florida, United States Millennium Physician Group Full time
Job Overview

We are seeking a highly skilled Reimbursement Resource Representative - Customer Service Expert to join our team in Fort Myers, FL. As a key member of our Medical Billing/Business Services Team, you will play a crucial role in ensuring an excellent patient experience.

Estimated Salary Range:

$40,000 - $60,000 per year, depending on experience.

Key Responsibilities:
  • Provide exceptional customer service to patients, providers, and internal stakeholders through phone, email, or in-person interactions.
  • Process and post payments to accounts same day, resolving any discrepancies promptly.
  • Maintain accurate records and adhere to HIPAA guidelines for confidentiality and data protection.
  • Collaborate with the healthcare team to resolve patient complaints efficiently.
Requirements:
  • Bachelor's degree or equivalent from a recognized institution.
  • At least six months of experience in medical billing or a related field.
  • Strong communication and interpersonal skills.
  • Familiarity with EMR systems, preferably Athena.
Benefits:
  • Competitive compensation package.
  • Full benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Three weeks of paid time off and seven paid holidays.
About Us:

Millennium Physician Group is a leading comprehensive primary care practice with healthcare providers throughout Florida. We prioritize teamwork, family values, and a commitment to delivering exceptional patient care.



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