Customer Relations Specialist

2 weeks ago


Williamsport, Pennsylvania, United States Ac Cruz - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services products.

Key Responsibilities
  • Develop and maintain a deep understanding of our customers' needs and preferences
  • Provide personalized service and support to customers, addressing their inquiries and concerns in a timely and professional manner
  • Collaborate with our team to identify opportunities to promote our products and services to customers
  • Stay up-to-date on industry trends and developments to ensure our customers receive the best possible advice and guidance
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Proven ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
  • Strong problem-solving skills, with the ability to think critically and creatively
  • Ability to learn and adapt quickly, with a willingness to take on new challenges and responsibilities
About Our Agency

Ac Cruz - State Farm Agent is a dynamic and growth-oriented agency, dedicated to providing exceptional service and support to our customers. With over 40 years of combined insurance experience, our team is passionate about making a difference in the lives of others and bettering our community. If you are a motivated and customer-focused individual who is looking for a rewarding career opportunity, we encourage you to apply.



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