Recertification Specialist

We are seeking a highly skilled and detail-oriented individual to join our team as a Recertification Specialist in a dynamic and customer-focused environment. In this role, you will be responsible for ensuring compliance with certification requirements, providing excellent customer service, and maintaining accurate records of leasing activity.

• Conduct property tours for prospective tenants, showcasing available units and amenities.
• Respond promptly and professionally to inquiries from prospective tenants via phone, email, and in-person.
• Guide prospective tenants through the leasing process, including completing applications, and collecting necessary documentation.
• Maintain accurate records of leasing activity, including tenant information, rental payments, and lease agreements.
• Coordinate move-in and move-out processes, including conducting unit inspections and managing security deposits.
• Ensure compliance with federal, state, and local certification requirements, such as HUD, LIHTC, and Section 8.
• Provide excellent customer service to current and prospective tenants, addressing concerns and resolving issues in a timely manner.

• High school diploma or equivalent.
• Previous experience in leasing, property management, or a related field preferred.
• Knowledge of federal, state, and local certification regulations, including HUD, LIHTC, and Section 8.
• Strong communication and interpersonal skills, with the ability to interact effectively with diverse individuals.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite and property management software.
• Ability to work independently and as part of a team in a fast-paced environment.

• Competitive hourly rate of $19 per hour.
• Quarterly incentives.
• Health and wellness benefits, including medical, vision, and dental insurance.
• Paid time off, including vacation, sick, and personal days.
• Paid holidays and a paid volunteer day.
• Summer early release.
• 401k with a 4% company match.
• Recovery ready workplace, committed to supporting employees impacted by substance use.