Customer Service Representative
4 weeks ago
Metro is seeking a highly skilled and customer-focused individual to join our team as a Customer Care Center Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.
Key Responsibilities:- Respond to customer inquiries via phone, email, and in-person, providing accurate and helpful information about our services and schedules.
- Resolve customer complaints and issues in a fair and timely manner, ensuring customer satisfaction and loyalty.
- Assist customers with routing information, fare and boarding information, and other related inquiries.
- Process incoming and outgoing mail, including sending out schedules and other materials as requested.
- Document and confirm the accuracy of customer information, ensuring that our records are up-to-date and accurate.
- Collaborate with other Metro personnel to resolve customer service issues and improve our services.
- Provide feedback to customers in the form of follow-up calls or emails, as required.
- Two to four years of related experience in customer service or a related field.
- High School Diploma or GED required; Associate's Degree preferred.
- Excellent communication and customer service skills, with the ability to work in a fast-paced environment.
- Working knowledge of computers and willingness to learn new systems, including COM, Trapeze, and TransitMaster.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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Customer Service Representative
2 weeks ago
Cincinnati, Ohio, United States Kao Collins Full timeJob Title: Customer Service RepresentativeKao Collins is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to...
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Customer Service Representative
4 weeks ago
Cincinnati, Ohio, United States Kao Collins Full time{"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Kao Collins. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Your primary responsibilities will include responding to customer...
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Customer Service Representative
4 weeks ago
Cincinnati, Ohio, United States Kao Collins Inc Full timeJob Title: Customer Service Representative Job Summary: Kao Collins Inc is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. You will be the primary point of contact for customer inquiries, and will...
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Customer Service Representative
4 weeks ago
Cincinnati, Ohio, United States Kao Collins Inc Full timeJob Title: Customer Service Representative Job Summary: Kao Collins Inc is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. You will be the primary point of contact for customer inquiries, and will...
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Customer Service Representative
4 weeks ago
Cincinnati, Ohio, United States Mr. Handyman Full time{"title": "Customer Service Representative", "description": "Deliver Exceptional Customer ExperiencesAt Mr. Handyman, we're committed to providing top-notch service to our customers. As a Customer Service Representative, you'll play a critical role in ensuring our customers receive the best possible experience.Key Responsibilities:Manage customer inquiries...
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Customer Service Representative
2 weeks ago
Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full timeJob Title: Member Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness - Midwest Management Group.Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer service to our members, prospective members, and guests. This role...
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Customer Service Representative
3 weeks ago
Cincinnati, Ohio, United States Accurate Courier Services Full time{"h1": "Customer Service Representative", "p": "Accurate Courier Services is a national leader in offering medical courier services to the largest health networks in the country. As a Customer Service Representative, you will be servicing prominent names in healthcare and be part of a team that values your expertise and commitment to providing the highest...
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Customer Service Representative
4 weeks ago
Cincinnati, Ohio, United States Pattern Promotions Full time{"title": "Customer Service Representative", "content": "Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Pattern Promotions. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, resolving...
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Customer Service Representative
4 weeks ago
Cincinnati, Ohio, United States Fifth Third Full timeCustomer Service RepresentativeAbout the Role:Fifth Third Bank is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving their concerns in a timely and professional manner.Key...
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Customer Service Representative
2 weeks ago
Cincinnati, Ohio, United States Teasdale Fenton Cleaning and Property Restoration Full timeCustomer Service RepresentativeTeasdale Fenton Restoration is a family-owned restoration company based in the Greater Cincinnati area. With over 100 years of experience, we have built a reputation for providing world-class service to homes and businesses in Southwest Ohio, Northern Kentucky, Southeast Indiana, and the Columbus area.Job SummaryWe are seeking...
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Customer Service Representative
2 weeks ago
Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full timeJob Title: Member Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness - Midwest Management Group.Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer service to our members, prospective members, and guests. This role...
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Customer Service Representative
2 weeks ago
Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full timeJob Title: Member Services Representative Part TimeAt Planet Fitness - Midwest Management Group, we are seeking a highly motivated and customer-focused Member Services Representative Part Time to join our team.Job SummaryThe Member Services Representative Part Time will be responsible for delivering exceptional customer service to our members, prospective...
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Customer Service Representative
3 weeks ago
Cincinnati, Ohio, United States Pizza Hut Full timeAbout the RoleWe're looking for enthusiastic and customer-focused individuals to join our Pizza Hut team as Customer Service Representatives. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and contributing to the success of our restaurant.Key ResponsibilitiesProvide top-notch customer service by answering...
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Customer Service Representative
2 weeks ago
Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full timeJob Title: Member Services Representative Part TimeAt Planet Fitness - Midwest Management Group, we are seeking a highly motivated and customer-focused Member Services Representative Part Time to join our team.Job SummaryThe Member Services Representative Part Time will be responsible for delivering exceptional customer service to our members, prospective...
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Customer Service Representative
3 weeks ago
Cincinnati, Ohio, United States Catapult Solutions Group Full timeJob Title:Customer Service Representative (CSR)Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Catapult Solutions Group. As a CSR, you will play a critical role in assisting employees of various clients with open enrollment for their company benefits.Responsibilities:Provide exceptional customer service to...
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Customer Service Representative
3 weeks ago
Cincinnati, Ohio, United States Tailored Brands Inc Full timeSenior Customer Service RepresentativeAt K&G Fashion Superstore, we're committed to providing an exceptional customer experience. As a Senior Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Assist management with register opening and closing procedures, monitoring cash...
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Customer Service Representative
5 days ago
Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full timeJob Title: Member Service RepresentativeWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at Planet Fitness - Midwest Management Group.Job SummaryThe Member Service Representative will be responsible for delivering exceptional customer service to our members, prospective members, and guests. This role...
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Customer Service Representative
3 weeks ago
Cincinnati, Ohio, United States FastSigns Full timeCustomer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at FASTSIGNS. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective responses to customer inquiries and...
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Customer Service Representative
1 week ago
Cincinnati, Ohio, United States DuBois Chemicals Full timeCustomer Service RepresentativeWe're seeking a highly skilled Customer Service Representative to join our team at DuBois Chemicals. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our internal and external customers.Key Responsibilities:Process customer orders accurately and promptly, ensuring timely...
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Customer Service Representative
3 weeks ago
Cincinnati, Ohio, United States Speedway Full timeJoin Our Team as a Customer Service RepresentativeWe're excited to have you consider a career with Speedway, a leading convenience store chain. As a Customer Service Representative, you'll play a vital role in providing excellent customer service to our customers on every visit.Key Responsibilities:Meet and exceed customer expectations on every visitMaintain...