Floor Operations Manager

3 days ago


Raleigh, North Carolina, United States North Carolina State University Full time
Job Summary

We are seeking a highly motivated and organized Floor Supervisor to join our team at North Carolina State University. As a key member of our dining services team, you will be responsible for ensuring the smooth operation of our dining rooms and providing exceptional customer service to our students, staff, and faculty.

Key Responsibilities
  • Organize and manage the dining room to maintain efficient operations during peak hours.
  • Supervise and train all employees on their shift, ensuring they are following unit SOPs and meeting performance expectations.
  • Provide professional redirection and coaching to employees as needed.
  • Assist with closing duties and ensure a clean and safe environment for customers.
  • Deliver exceptional customer service, responding to customer concerns and resolving issues in a timely and professional manner.
  • Perform other duties as assigned to ensure the success of our dining services operations.
About Our Team

Campus Enterprises is the division of retail and hospitality organizations at North Carolina State University, including NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers, and the One Card Office. We are committed to delivering quality and efficient services with dedicated financial support for student activity and scholarships.

What We Offer

As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, develop your leadership and customer service skills, and contribute to the success of our dining services operations. We offer a competitive hourly rate, opportunities for advancement, and a comprehensive benefits package.



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