Senior eCommerce Operations Analyst
3 days ago
We are seeking a highly motivated and detail-oriented Senior eCommerce Operations Analyst to join our team at Airgas. As a key member of our eCommerce Operations team, you will play a critical role in ensuring the smooth operation of our online platforms and systems.
Key Responsibilities- Work closely with the Manager, eCommerce Operations to pursue an automation agenda, identifying opportunities to automate manual processes and improve efficiency.
- Monitor nightly platform activity, troubleshoot issues, and report to Merchandising and Web Operations for resolution.
- Understand and document all current processes, recommending improvements to the systems and processes used in our eCommerce tech stack.
- Develop and execute a roadmap to enable API connections to top suppliers' PIM platforms.
- Troubleshoot and recommend usability improvements for tools used by the digital merchandising team.
- Be the point of contact for interaction with the Digital Product Management team, writing clear requirements and documentation for requested and approved projects.
- Analyze tickets to identify patterns of issues and determine root causes.
- Own the documentation and maintenance of the Standard Operating Procedures library.
- Bachelor's degree in a relevant field or equivalent experience.
- 3+ years' experience in an eCommerce operations capacity, with hybris platform experience preferred.
- Strong G Suite skills, familiarity with SAP, JavaScript, and Apps Script.
- Knowledge of Product Information Management (PIM) Solutions, ERP Systems/eCommerce Platforms, and Work Management Platforms.
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, customers, patients, community stakeholders, and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability, or any other protected characteristic.
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Senior eCommerce Operations Analyst
4 weeks ago
Wayne, Pennsylvania, United States Airgas Full timeAbout the RoleWe are seeking a highly skilled Senior eCommerce Operations Analyst to join our team at Airgas. As a key member of our eCommerce Operations team, you will play a critical role in ensuring the smooth operation of our online platforms and systems.Key ResponsibilitiesWork closely with the Manager, eCommerce Operations to pursue an automation...
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Senior eCommerce Operations Analyst
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Wayne, Pennsylvania, United States Airgas Full timeAbout the RoleWe are seeking a highly skilled Senior eCommerce Operations Analyst to join our team at Airgas. As a key member of our eCommerce Operations team, you will play a critical role in ensuring the smooth operation of our online platforms and systems.Key ResponsibilitiesWork closely with the Manager, eCommerce Operations to pursue an automation...
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Senior eCommerce Operations Analyst
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Wayne, Pennsylvania, United States Airgas Full timeAbout the RoleWe are seeking a highly skilled Senior eCommerce Operations Analyst to join our team at Airgas. As a key member of our eCommerce Operations team, you will play a critical role in ensuring the smooth operation of our online platforms and systems.Key ResponsibilitiesWork closely with the Manager, eCommerce Operations to identify opportunities for...
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Wayne, Pennsylvania, United States US11345-AIRGAS Airgas USA, LLC Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Senior eCommerce Operations Analyst to join our team at Airgas. As a Senior eCommerce Operations Analyst, you will play a critical role in ensuring the smooth operation of our eCommerce platforms and systems.Key ResponsibilitiesMonitor and maintain the health of our eCommerce platforms and...
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