Regional Director of Operations
5 days ago
Join Allure Lifestyle Communities, a leading property management company, as we seek a highly experienced Regional Director of Operations to lead our senior living operations team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our active adult and independent living communities across the country.
Key Responsibilities:- Manage a regional portfolio of active adult, independent living, and multifamily assets with a focus on resident engagement, sales, and marketing.
- Direct and oversee all aspects of property operations, sales, and marketing, including food and beverage services.
- Develop and implement operating systems, procedures, and processes to drive efficiency and excellence.
- Oversee sales and marketing efforts at each property and facilitate outreach marketing, branding, and sales initiatives.
- Hire, train, and manage Property Managers and other on-site personnel.
- Inspect assigned properties to identify deficiencies and implement corrective actions within budget guidelines.
- Implement and oversee budgets and business plans with property operations staff.
- Active involvement in oversight of community renovations programs, ensuring adherence to scope, schedule, and quality requirements.
- Oversee tenant support processes and establish methods to enhance tenant satisfaction.
- BA/BS degree highly preferred with a minimum of 7+ years of senior living/multifamily real estate, hospitality operations/property management experience.
- Senior Living (55+, I.L. or A.L.) experience highly desired.
- Strong, positive, motivational leadership skills required, with a focus on building and maintaining multiple strong on-site teams.
- Ability to drive best practices, procedures, and day-one implementation based on prior experience.
- Strong project management skills, with a 'hands-on' approach.
- Demonstrated conflict resolution skills.
- Strong sense of urgency in completing all tasks while maintaining high quality standards.
- Ability to understand the financial aspects of running a portfolio, with experience in revenue management programs highly preferred.
- Active approach to management.
- Experience in sales and marketing strongly preferred.
- Strong interpersonal/communication skills, with the ability to develop and ask questions, negotiate acceptable terms with third parties, and make presentations to senior management, investment committees, or clients, when necessary.
- Strong work ethic.
- Must be willing to work in a corporate office during periods of time on-site.
- Salary commensurate with level of experience and job requirements.
- Generous benefits package, including medical, dental, and vision plans.
- 401k plan with employer match.
Allure Lifestyle Communities is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and experienced professional looking to join a dynamic team, please submit your application.
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