System Operator II

1 week ago

Long Island City NY, United States WSP Full time

About the Role:

We are seeking a highly skilled System Operator II to join our team at WSP. As a System Operator II, you will be responsible for operating various computer-based traffic and freeway management systems to manage incidents on roadways and improve traffic conditions.

Key Responsibilities:

  • Acting Lead when lead operator is not available
  • Serve as the main contact person for a particular system during the shift
  • Train new staff members on every aspect of the system if needed
  • Operate various computer-based traffic and freeway management systems to manage incidents on roadways and improve traffic conditions
  • Monitor roadways via CCTV surveillance cameras and detection systems
  • Monitor all Intelligent Transportation System (ITS) devices and computer equipment associated with the system
  • Display expertise with the operation of all ITS equipment, computers, and software associated with a particular system
  • Utilize ITS equipment for incident management and the improvement of travel time, safety, and quality of life
  • Check the accuracy and validity of the messages displayed on all variable message signs (VMS)
  • Enter incident information into computer using Traffic Management System (TMS) software
  • Familiarity with the roadways and understand the purpose and location of each VMS and CCTV device
  • Use standard operating procedures to detect, dispatch, monitor, and document roadway incidents
  • Confer with operations center partners as well as adjacent NYSDOT Transportation Management Centers (TMCs) to coordinate resources for incidents that may affect regional travel
  • Provide good communication, writing, and computer skills
  • Exercise responsible and ethical decision-making regarding company funds, resources, and conduct and adhere to WSP's Code of Conduct and related policies and procedures
  • Proven track record of upholding workplace safety and ability to abide by WSP's health, safety, and drug/alcohol and harassment policies

Requirements:

  • High School diploma
  • 0-2 years of experience with a TMC type facility and/or traffic management
  • Oral and written communication
  • Computer/Software – including MS Office applications, spreadsheets, and databases
  • Public, internal, and external relations (works well with internal, external, and partner groups and individuals)
  • Analytical and organizational skills

Benefits:

WSP provides a comprehensive suite of benefits focused on providing health and financial stability throughout the employee's career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Expected Salary:

$33,200 - $54,780

About WSP:

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors, and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water, and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals, and challenges. Are you ready to get started?

Equal Opportunity Employer:

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

Notice to Third Party Agencies:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand.

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