Sales Support Representative
4 weeks ago
Job Summary:
Ferguson is seeking a motivated Sales Support Representative to join our team. As a Sales Support Representative, you will provide exceptional customer service to our residential trade customers, assisting with sales functions, answering customer inquiries, and recommending products and solutions to meet their needs.
Responsibilities:
- Support the residential trade customer group
- Assist with sales calls, customer concerns, and questions
- Provide hands-on assistance with customer needs, including parts counter and warehouse support
- Present job quotes and provide accurate pricing and inventory information
- Utilize customer relationship management (CRM) system and phone system effectively
- Collaborate with Sales associates to provide outstanding customer service
Requirements:
- 0-2 years sales experience preferred, but willing to train the right individual
- Plumbing industry or field experience preferred
- Willingness to learn and adapt to new situations
- Strong communication and customer service skills
- Basic computer skills, including Microsoft Office
About Ferguson:
Ferguson is a leading value-added distributor across residential, non-residential, new construction, and repair, maintenance, and improvement (RMI) end markets. We deliver local expertise, value-added solutions, and the industry's most extensive portfolio of products. Our award-winning business is recognized for the value placed on our associates at every level of the organization.
What We Offer:
- Structured 8-week training program
- Opportunity to learn and grow with the company
- Competitive benefits package, including medical, dental, vision, retirement savings, and paid leave
Pay Range: $17.77 - $28.42
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