IT Support Specialist
2 weeks ago
Job Summary
The IT Support Specialist is responsible for maintaining and administering computer networks and related computing environments, including computer hardware, systems software, application software, and all configurations.
Duties and Responsibilities
- Support Windows 10 fat clients and WYSE Thin OS thin clients
- Support end users and applications in VM environment Familiarity with Medical application support (password resets, account permissions, and troubleshoot printing issues) Ability to communicate complex technical issues to both technical and non-technical audiences
- Support of TCP/IP networks and phone systems Troubleshoot Internet circuits and network connectivity Laptop and desktop computer imaging, setup, and configuration Creation and upkeep of computer images to ensure standardized configurations across systems Generate technical support documentation, contributing to both the tech and user knowledge bases Document incidents and requests according to ITIL standards Extensive use of a ticket system (Remedy, Heat, Web Help Desk, etc.)
- Provide Level 1 local and remote support for issues related to computer systems, software and hardware; Investigates error messages and determines resolution; Reinstall program or replace files that are causing errors
- Maintain phone system including resetting passwords, updating workstation extensions, monitor queue logins, maintain supervisor rights and monitor IP phone quality
- Documents, tracks and monitors user issues to ensure proper resolution and tracking
- Responsible for setting up, maintain and supporting all branch locations including new sites and new users; responsible for all hardware and software installations and configuration
- Be the point of contact for vendor support and troubleshooting
- Maintain a HIPAA compliant work environment
- Responsible for working with the following technologies: AD setup and maintenance, VoIP phone and fax support, email set up and maintenance, DNS/DHCP, antivirus support, server backups and user access rights
- Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service
- Performs other duties that may be necessary or in the best interest of the organization
Qualifications
Experience Requirements
- 2-4 years information technology, computer science or related field experience
- Minimum 2 years supporting PC's and servers in an enterprise environment
- A+, Net+ or Serv+ certifications strongly preferred
- Experience with MS Windows 10, Server 2016/2019, MS Office Suite, IP networks and subnets, active directory accounts and GPO, Azure, VM Environments, Network and USB printers/scanners, Login batch files
- Ability to work under time restraints and pressure while maintain accuracy and quality of work
Knowledge, Skills and Abilities Requirements
- Proficient in Microsoft Operating Systems and Applications (Windows, Windows Server, Office)
- Proficient with Active Directory & Azure/Entra
- Exceptional analytical and logical troubling shooting skills for Computer and Network issues
- Windows Server Administration (Active Directory, DNS, File, User provisioning, Printing)
- Hardware and Software provisioning (Imaging, Machine setup/build, software installation, troubleshooting)
- MS Exchange / Outlook support
- Network Infrastructure Administration (Firewall, IP Addressing, Monitoring, Security, Switches, Wireless)
- Storage and Disaster Recovery Knowledge
- Customer-focused with excellent written, listening and verbal communication skills
- Ability to follow or provide verbal & written instructions with sufficient grammar and spelling
- Specialty knowledge of systems relating to job function
- Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
Supervisory Responsibilities:
- This position has no supervisory responsibilities.
-
IT Support Specialist
2 weeks ago
Tyler, Texas, United States School of EMS Full timeJob SummaryThe IT Help Desk Support Specialist will work closely with the School of EMS administration team, faculty, and students to provide technical support for educational applications and processes. This role will focus on supporting the SOE IT team through our ticket management system, managing and maintaining core software applications, and providing...
-
Behavioral Support Specialist
1 week ago
Tyler, Texas, United States Arrow Child and Family Ministries Full timeJob Title: Behavior Support SpecialistArrow Child and Family Ministries is seeking a highly skilled and compassionate Behavior Support Specialist to join our team. As a key member of our staff, you will provide family-oriented, individual, and group rehabilitative mental health services to clients in the Texarkana area.Responsibilities:Conduct regular client...
-
IT Support Specialist
9 hours ago
Tyler, Texas, United States U.S. Dermatology Partners Full timeJob Title: IT Support SpecialistJob Summary:The IT Support Specialist is responsible for maintaining and administering computer networks and related computing environments, including computer hardware, systems software, application software, and all configurations.Key Responsibilities:Support Windows 10 fat clients and WYSE Thin OS thin clientsSupport end...
-
Treasury Management Support Specialist
3 weeks ago
Tyler, Texas, United States Southside Bank Fraud Prevention Full timeTreasury Management Support Specialist IJob Summary:We are seeking a highly skilled Treasury Management Support Specialist I to join our team at Southside Bank Fraud Prevention. As a key member of our team, you will be responsible for providing exceptional support to our customers and internal stakeholders by performing a variety of complex clerical duties...
-
Classroom Support Specialist
2 months ago
Tyler, Texas, United States Greater East Texas Community Action Program Full timeJob OverviewCompany & Position: Greater East Texas Community Action Program is in search of a dedicated Classroom Support Specialist to enhance the educational experience of children in a secure and supportive setting. In this role, you will be instrumental in assisting educators and fostering a constructive learning environment.Key Responsibilities:Support...
-
Classroom Support Specialist
2 months ago
Tyler, Texas, United States Greater East Texas Community Action Program Full timeJob OverviewCompany & Position: Greater East Texas Community Action Program is in search of a dedicated Classroom Support Specialist to enhance the educational experience of children in a secure and supportive setting. In this role, you will be instrumental in assisting educators and fostering an enriching learning environment.Key Responsibilities:Support...
-
Behavioral Support Specialist
10 hours ago
Tyler, Texas, United States Arrow Child and Family Ministries Full timeJob SummaryWe are seeking a highly skilled Behavioral Support Specialist to join our team at Arrow Child and Family Ministries. As a key member of our staff, you will provide family-oriented, individual, and group rehabilitative mental health services to clients in the Texarkana area.The primary responsibility of this role is to provide intensive case...
-
Physical Therapy Assistant
2 weeks ago
Tyler, Texas, United States Healthcare Support Full timeJob SummaryWe are seeking a skilled Physical Therapy Assistant to join our team on a travel assignment in Tyler, Texas.Job DescriptionThis travel Physical Therapy Assistant position offers a unique opportunity to work with a reputable healthcare organization and gain valuable experience in a dynamic environment.ResponsibilitiesAssist physical therapists in...
-
Physical Therapist Assistant
3 weeks ago
Tyler, Texas, United States HealthCare Support Full timePhysical Therapist Assistant Job OpportunityHealthCare Support is seeking a skilled Physical Therapist Assistant to join our team for a 1-week contract in Tyler, Texas.Benefits of Working with HealthCare Support:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program (EAP)Access to open investment accountsResources...
-
IT Support Specialist
2 days ago
Tyler, Texas, United States Texas Eastern Probation and Pretrial Services Full timeJob SummaryWe are seeking a highly skilled and detail-oriented IT Technician I to join our team at Texas Eastern Probation and Pretrial Services. The successful candidate will be responsible for providing technical support and assistance to our staff and clients.Key ResponsibilitiesProvide technical support and assistance to staff and clients, including...
-
IT Support Specialist
4 weeks ago
Tyler, Texas, United States Texas Eastern Probation and Pretrial Services Full timeJob SummaryWe are seeking a highly skilled and detail-oriented IT Technician to join our team at Texas Eastern Probation and Pretrial Services. The successful candidate will possess a strong background in computer systems, networking, and technical support.Key ResponsibilitiesProvide technical assistance and support to staff and clients in a virtual...
-
IT Support Specialist
18 hours ago
Tyler, Texas, United States Texas Eastern Probation and Pretrial Services Full timeJob SummaryWe are seeking a highly skilled and motivated IT Technician I to join our team at Texas Eastern Probation and Pretrial Services. The successful candidate will possess a strong background in information technology and be able to provide technical support and assistance to our staff.Key ResponsibilitiesProvide technical support and assistance to...
-
Administrative Support Specialist
2 weeks ago
Tyler, Texas, United States LHC Group Full timeFull-Time Office Assistant OpportunityWe are seeking a highly skilled and detail-oriented Office Assistant to join our team at CHRISTUS HomeCare, a part of LHC Group. As a key member of our support staff, you will play a vital role in ensuring the smooth operation of our office.Key Responsibilities:Provide administrative support to our team, including...
-
ECMO Specialist
19 hours ago
Tyler, Texas, United States UT Health Tyler Full timeECMO Specialist Opportunity at UT Health TylerWe are seeking a highly skilled and experienced ECMO Specialist to join our team at UT Health Tyler.The ideal candidate will have a minimum of 3 years of experience in managing veno-venous (V-V), venoarterial (V-A) ECMO, Extracorporeal Cardiopulmonary Resuscitation (ECPR), and ECMO transport.The ECMO Specialist...
-
Administrative Support Specialist
3 weeks ago
Tyler, Texas, United States Pizza Hut Full timePizza Hut Administrative Associate Job DescriptionThe Administrative Associate plays a vital role in facilitating various administrative activities within our business. This role involves learning the fundamental business functions and providing administrative support as needed. As part of this, the Associate will contribute to maintaining a clean and...
-
ECMO Specialist
2 days ago
Tyler, Texas, United States UT Health Tyler Full timeECMO Specialist OpportunityWe are seeking a dedicated and experienced Registered Nurse ECMO Specialist to join our newly developing ECMO program at UT Health Tyler.About the RoleThe ideal candidate will have a minimum of 3 years of experience in managing veno-venous (V-V), venoarterial (V-A) ECMO, Extracorporeal Cardiopulmonary Resuscitation (ECPR), and ECMO...
-
Administrative Support Specialist
4 weeks ago
Tyler, Texas, United States Pizza Hut Full timeAdministrative Associate Job DescriptionAt Pizza Hut, we are seeking an Administrative Associate to join our team.**Job Summary:**The Administrative Associate will provide administrative support to our business operations team.**Key Responsibilities:*** Assist with various administrative tasks, including data entry, filing, and record-keeping.* Provide basic...
-
Medical Support Specialist
2 weeks ago
Tyler, Texas, United States Tyler ContinueCARE Hospital Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Unit Secretary/Telemetry Tech to join our team at Tyler ContinueCARE Hospital. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support services.Key ResponsibilitiesMonitor and Record Heart Rhythm Patterns: Utilize advanced technology to...
-
Administrative Support Specialist
4 weeks ago
Tyler, Texas, United States Brookshire Grocery Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant II to provide administrative support to our logistics leaders.Key ResponsibilitiesCoordinate new partner hiring events and onboardingsAssist with paperwork and documentationProvide administrative support to logistics leadersRequirementsExcellent communication and...
-
Administrative Support Specialist
2 weeks ago
Tyler, Texas, United States Pizza Hut Full timePizza Hut Administrative Associate Job DescriptionThe Administrative Associate plays a vital role in facilitating various administrative activities within the business. This position involves learning the fundamental business functions and providing administrative support as needed. Key responsibilities include maintaining a clean and organized office...