Director of Strategic Accounts

4 days ago


Aragüés del Puerto, Huesca, United States Daon Full time
About Daon

Daon is a leading provider of award-winning biometric and digital identity software products, solutions, and services focused on meeting the needs of governments and large corporations worldwide. Our mission is to build life-long connections between companies and their customers by closing the identity gaps and providing levels of assurance and attestation for our global customers to thrive in today's marketplace.

Job Summary

We are seeking a multilingual results-driven Director, Strategic Accounts to join our team of Account Managers and Partner Managers. This is a sales position carrying a quota with commissions and role expectations aligning to performance requirements. The successful candidate will take a leading role in driving revenue growth through indirect sales referrals, upsells/cross-sales to our existing clients, renewal of agreements, license upsell, and managing our partner channels all while delighting our clients with strong client satisfaction results.

Key Responsibilities
  • Upsell software for new products and/or new use cases via expanded client functions
  • Grow direct and indirect clients' current deployments through onsite visits, proactive outreach, Quarterly Business Reviews, and regular interactions
  • Renewal of client and partner agreements for the benefit of maintaining our revenue base for the company
  • Earn high performance approvals through the review of client feedback, surveys, and other measurements
  • Generate new leads and close sales in partnership with the sales team, while maintaining an Excellent rating with our channel partners
  • Create, maintain, and monitor a sales pipeline of direct, indirect, and channel partner opportunities within our tools to ensure over-achievement within the designated revenue guideline(s)
  • Develop and maintain strong commercial relationships with End Customers, Market, and Technology Partners
  • Collaborate closely with internal teams, including product, marketing, and customer success, to ensure client needs are met
Requirements
  • Minimum 15 years' experience in account and partner management, or a similar role in a fast-paced, high-growth environment
  • Proven commercial success selling direct or managing Tier-1 financial services markets and Fortune 500 clients in the United States
  • A track record of success driving consultative-led complex solution sales/partnerships
  • Demonstrable high-level contacts in key end customers, partners, agents with credibility and respect within this community is essential
  • Demonstrable ability to think and act strategically while maintaining a pragmatic commercial perspective
  • Strong influencing skills, presence, articulate, and confident oral communicator
  • Highly committed, energetic, technically savvy, determined, and win-win mentality
  • Required business-level proficiency in Spanish

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