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Human Resources Generalist

2 months ago

Boston Massachusetts, United States The Newbury Boston Full time
About The Newbury Boston

The Newbury Boston is a luxury hotel located in the heart of Boston's Back Bay. We are a leading hospitality company with a reputation for excellence in service and amenities.

Job Summary

We are seeking a highly motivated and experienced Human Resources Manager to join our team. The successful candidate will be responsible for assisting the Director of Human Resources with a variety of HR functions, including recruitment, labor relations, and benefits administration.

Key Responsibilities
  • Assist in labor relations matters, including conducting meetings with staff and union representatives.
  • Recruit high-volume staff for opening year, ensuring timely and accurate completion of paperwork.
  • Administer insurance benefits, calculate billing totals, and explain benefits to employees.
  • Compile review lists and distribute to departments, as well as compile turnover reports and copy and distribute.
  • Enter payroll information on computer, including wage information and changes.
  • Conduct prescreening interviews and respond to unemployment claims.
  • Maintain new hire, termination, transfer, and promotion logbooks, as well as audit hours worked in payroll reports for eligibility of benefits.
  • Compile wage surveys and monitor and maintain Leave of Absence logs.
  • Monitor Workman's Compensation claims, complete First Report of Injury and Employer's Report of Industrial Injury.
  • Answer questions regarding 401K Plan, vacation, and benefits, as well as maintain complimentary room night logs and process employee requests.
  • Prepare and place recruitment advertising, process paperwork for terminating employees, and schedule Orientation.
  • Assist in Orientation, explain benefits, and conduct tours of property.
  • Write articles and take pictures for property newsletter, as well as assist with special projects and plan employee events.
  • Maintain First Aid logs and perform other duties as requested by management.
Requirements
  • A 4-year college degree.
  • At least 3 years of progressive Human Resources Management experience in a hotel or related industry.
  • Recruitment experience in the hospitality field required.
  • Experience in union environment required, with Local 26 experience preferred.
  • Previous supervisory responsibility required.
  • Opening hotel experience preferred.
  • College course work in related field helpful.
  • Familiarity with and knowledge of employment laws helpful.
  • Long hours sometimes required.
  • Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.