Sales Floor Specialist

2 weeks ago


Los Angeles, California, United States Americannmade Full time
Job Overview

At Americannmade, we are seeking a dedicated individual to join our retail team. This role is essential in providing exceptional service to our guests while ensuring a smooth operational flow within the store.

Key Responsibilities
  • Guest Engagement: Welcome customers as they enter the store and provide informative tours of the sales area.
  • Information Dissemination: Keep guests informed about current promotions and relevant details to enhance their shopping experience.
  • Administrative Support: Assist in maintaining office documentation and support various administrative functions.
  • Communication: Manage incoming calls through the central telephone system and direct inquiries to the appropriate personnel.
  • Sales Transactions: Ensure accurate and efficient processing of all sales, adhering to POS compliance.
  • Customer Assistance: Address questions and concerns from customers in person, via electronic means, or by phone.
  • Store Operations: Ensure all store hardware is functional and assist in its operation as needed.
  • Mail Management: Sort and distribute incoming mail effectively.
  • Inventory Management: Handle the intake, sorting, unpackaging, and restocking of cannabis goods and inventory orders.
  • Invoice Processing: Manage invoices and conduct monthly inventory assessments.
  • Promotional Updates: Keep the productivity board updated with current specials and promotions.
  • Review Responses: With management approval, draft necessary responses for reviews.
  • Supply Inventory: Maintain an adequate supply of store inventory.
  • Cleaning Duties: Perform office and janitorial cleaning tasks as required.
  • Regulatory Compliance: Operate in accordance with the Bureau of Cannabis Control regulations.
  • Floor Management: Assist with store layout changes as needed.
  • Order Fulfillment: Prepare, fulfill, and deliver cannabis goods while adhering to regulatory standards.
  • Policy Adherence: Follow all company policies and procedures diligently.
Qualifications
  • Strong communication skills
  • Demonstrated ethical conduct
  • Adaptability and flexibility
  • Proactive initiative
  • Effective time management abilities
  • Basic cash handling proficiency
  • Must be at least 21 years of age
Conduct Expectations

This position does not include supervisory responsibilities.

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