Membership Services Coordinator

4 days ago


Brooklyn, New York, United States Soho House & Co. Full time
An Opportunity to Shine as a Membership Services Coordinator
Soho House & Co. is seeking a detail-oriented and organized individual to join our team as a Membership Services Coordinator. In this role, you will be responsible for managing membership services, ensuring seamless and efficient delivery of services to our members and guests.

Salary: $22-$30/hour (dependent on experience)

The ideal candidate will have a minimum of 3+ years of experience in a similar role, with a proven track record of delivering exceptional customer service in a fast-paced environment. You will possess excellent communication skills, be able to multitask with ease, and have a passion for delivering exceptional experiences.

Main Responsibilities:
  • Managing membership services, including registration, renewal, and cancellations
  • Responding to membership-related inquiries in a timely and professional manner
  • Maintaining accurate records and databases
  • Providing support to other team members as needed

Requirements:
  • Minimum 3+ years' experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Flexibility to work nights, weekends, and holidays as needed

Benefits:
  • Competitive hourly rate ($22-$30/hour)
  • Healthcare and retirement benefits
  • Ongoing training and development opportunities
  • A fun and dynamic work environment with like-minded individuals

About Us:

Soho House & Co. is a global network of private clubs for creative professionals. We offer a range of amenities, including restaurants, bars, gyms, cinemas, and event spaces. Our mission is to provide a unique and inspiring environment that fosters creativity, collaboration, and connection.



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