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Optical Sales Specialist

2 months ago

Minneapolis, Minnesota, United States West Point Optical Full time

GENERAL FUNCTION:
The primary role of the Optician is to engage and retain clients by providing an outstanding customer experience, enhancing patient loyalty, and ensuring high levels of satisfaction among healthcare providers.

MAJOR DUTIES & RESPONSIBILITIES:


Boost store profitability by cultivating a retail sales environment through practical training and effective selling techniques.

Establish professional relationships with colleagues and healthcare providers.

Interpret ophthalmic prescriptions and fit lenses and frames, which includes:
Utilizing optical prescriptions alongside the patient's visual needs.
Advising on specific lenses and coatings tailored to patient requirements.
Guiding patients in frame selection and aligning frames with prescriptions and individual needs.
Conducting necessary optical measurements.
Ensuring a superior patient experience through accurate pricing, point-of-sale entries, and realistic delivery timelines. Offer suitable guidance regarding Managed Vision Care options.
Support the store's merchandising efforts in accordance with the Planogram and other corporate standards.

Assist in the prompt execution of approved marketing strategies and initiatives, including the implementation of appropriate signage and promotions per company guidelines.

Other responsibilities as assigned by the Store Manager.
KNOWLEDGE & SKILLS:
Proven ability to drive sales through effective selling techniques and accountability for sales outcomes.
Demonstrated experience and success in a retail or customer service setting.
Capability to present and implement innovative solutions to enhance business growth.
Ability to communicate enthusiastically and clearly to meet or exceed patient expectations.
Foster positive, results-driven relationships with associates and healthcare providers.
Strong attention to detail and follow-through.
Ability to prioritize tasks with adaptability and flexibility.
Willingness to take calculated risks.
Familiarity with personal computers is preferred.

EDUCATION:


A high school diploma or equivalent, or relevant experience typically gained through a minimum of 1-2 years in a retail environment.

The incumbent or successful candidate must fulfill the position requirements outlined above to perform the essential functions of this role and achieve the desired outcomes/results indicated in this job description.

The Company will strive to provide reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.