Food and Beverage Operations Director

3 weeks ago


Falmouth, Massachusetts, United States Sea Crest Beach Hotel Gallery Full time
Job Summary

As the Director of Food and Beverage Services at Sea Crest Beach Hotel Gallery, you will oversee the food and beverage functions and outlets to ensure the division meets established financial and other goals. You will work closely with the management team to ensure the department operates in accordance with established guest service and sustainability standards.

Key Responsibilities

• Interview, select, train, schedule, coach and support associates to ensure they perform in accordance with established brand or hotel standards and consistent with HHM core values.

• Monitor performance to ensure adherence to all service standards, sanitation standards, productivity standards to ensure exceptional guest satisfaction.

• Monitor and control food & beverage inventories, maintain inventories of related food & beverage equipment, and maintain cleanliness and sanitation levels to Health Department required ratings at all times.

• Manage food preparation, organize multiple projects, and manage and prioritize multiple tasks and meet deadlines.

• Monitor and forecast food & beverage revenues and expenses to ensure company goals are met on a monthly and yearly basis.

• Implement new menu items that will increase customer satisfaction and perception of value as well as policies and procedures for food and beverage.

• Develop and manage the annual food & beverage budget, practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.

Requirements

• Bachelor's degree or equivalent experience required.

• Progressive food and beverage management experience in similar size hotel/venue required.

• Ability to work a varied schedule, including holidays and weekends.

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