IT Support Specialist

3 weeks ago


Austin, Texas, United States DPR Construction Full time
Job Summary

As a Technical Field Engineer at DPR Construction, you will be responsible for providing exceptional technical support to internal employees and external business partners. This on-site position requires a strong understanding of IT systems and a passion for delivering high-quality customer service.

Key Responsibilities

Analyze, prioritize, troubleshoot, and resolve technical issues in a timely manner
Provide technical support for employee laptops, mobility devices, and other IT systems
Install and maintain software, equipment, and networks at local job sites
Record, track, and audit equipment using the established asset management system
Collaborate with cross-functional IT team members to improve service quality

Requirements

5+ years of experience in technical support
2+ years of experience in a field support role
Excellent organizational and interpersonal skills
Strong technical skills in networking, video conferencing, and mobile device support
Ability to work effectively in a team environment

About DPR Construction

DPR Construction is a national leader in the construction industry, recognized for its strong company culture and commitment to excellence. As a Technical Field Engineer, you will be part of a dynamic team that values integrity, enjoyment, uniqueness, and continuous improvement. If you are passionate about delivering exceptional technical support and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
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