Healthcare Ambassador for Patient Care

3 weeks ago


Garden City Park, New York, United States UnitedHealth Group Full time

We're seeking a dedicated Healthcare Ambassador for Patient Care to join our team at Optum Tri-State

As a Healthcare Ambassador, you will be a vital member of our care delivery team, responsible for delivering excellent patient experiences through a variety of clinical and clerical skills.

This role offers a salary range of $16.00 to $23.94 per hour for new hires in the Tri-State region, with opportunities to grow and develop your skills in a dynamic healthcare organization.

Key Responsibilities:

  • Prepare exam rooms by disinfecting, stocking, and verifying appropriate medications are available.
  • Greet patients and assist them with signing in and completing paperwork.
  • Answer incoming phone calls in a courteous and prompt manner.
  • Assist and accompany patients to exam rooms.
  • Interview patients and record information into the medical record.
  • Measure, collect, and record patient vital signs.
  • Perform basic lab testing and other approved tests.
  • Display proficient phlebotomy practices.
  • Prepare specimens for transportation to the lab.
  • Assist in examination and treatment of patients under clinician direction.
  • Place follow-up phone calls to patients.
  • Perform other duties as required.

Requirements:

  • High school diploma or equivalent.
  • 1+ years of experience in healthcare or customer service-related experience.

Preferred Qualifications:

  • Certification in Medical Assisting.
  • EPIC software experience.

About UnitedHealth Group:

We're a healthcare leader dedicated to helping people live healthier lives and making the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances. Our commitment to equity and inclusion drives our work to address health disparities and improve health outcomes.

Join our team and discover the meaning behind Caring. Connecting. Growing together.

UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



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