Tucson Customer Experience Specialist

3 days ago


Sierra Vista, Arizona, United States Domino's Pizza LLC Full time

At Domino's Pizza LLC, we value our customers above all else. As a Customer Service Representative, you will be the face of our company, interacting with every customer who contacts us. This role plays an essential key role in helping us create smiles by making lives easier.

About Us

We are a leading pizza delivery and carryout chain that prides itself on quality products and exceptional customer service. Our mission is to make life easier for our customers by providing fast, convenient, and delicious food options.

About the Role

This full-time position offers a competitive salary of $42,000 per year, plus benefits and opportunities for advancement. As a Customer Service Representative, you will be responsible for responding to customer inquiries via phone, email, and chat.

Responsibilities:

  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints and concerns in a fair and satisfactory way
  • Provide product information and recommendations to customers
  • Upsell and cross-sell products to increase sales and revenue

Requirements:

  • Bachelor's degree in Marketing, Communications, or a related field
  • 1-2 years of customer service experience in a fast-paced environment
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment and adapt to changing situations

Benefits:

  • Competitive salary and bonus structure
  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Opportunities for advancement and career growth


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