Patient Experience Specialist

2 days ago


Sierra Vista, Arizona, United States R1 RCM Full time

About the Job:


We are seeking a skilled Patient Experience Specialist to join our team at R1 RCM Inc. As a Patient Experience Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service throughout their journey with us.


Responsibilities:



  • Deliver outstanding customer service to patients, families, and visitors
  • Assist with patient registration and check-in processes
  • Provide clear and concise information about hospital policies and procedures
  • Collaborate with clinicians and support staff to ensure seamless patient flow

Requirements:



  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
  • Familiarity with healthcare industry preferred but not required

What We Offer:


We offer a competitive salary range of $14.00 - $17.37 per hour, depending on experience and qualifications. In addition, we provide a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.

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