HR Support Specialist

2 weeks ago

Springdale, Arkansas, United States Tyson Foods Inc. Full time
Job Summary

This role provides process and transactional support for HR systems and processes, including support for all users through the resolution of cases, chat, and phone support. The primary purpose of this position is to assist with a large volume of data entry and review related to team member business processes, including hires, terminations, salary adjustments, and other confidential items.

Key Responsibilities
  • Support - 100%
  • Receives and provides basic navigation support for routine correspondence following established procedures
  • Review and update of key business processes and general master data components
  • Collaboration with the People Operations team to achieve faster support service level agreements that ensure department key performance indicators are met
Requirements
  • Education: Bachelor's degree or equivalent combination of education and experience
  • Experience: 2+ years relevant customer support role and past data entry experience
  • Computer Skills: Intermediate computer skills including generating simple letters, spreadsheets, and/or graphics for personal business use or creating simple queries and simply formatted data output
  • Understanding of HR systems and processes is a plus
Preferred Skills
  • Excellent customer service, basic analytical, and trouble-shooting skills
  • Planning and organizational skills
  • Detail-oriented and work well in a team environment
  • Ability to work in a fast-paced environment and multi-task when applicable
  • Strong interpersonal skills, particularly as it relates to working effectively with others and building successful relationships throughout the organization
About Tyson Foods Inc.

Tyson Foods Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability, or veteran status.

We provide our team members and their families with paid time off, 401(k) plans, affordable health, life, dental, vision, and prescription drug benefits, and more.

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