Desktop Support Specialist in Springdale, AR

6 days ago


Springdale, Arkansas, United States Virtual Service Operations Full time
Desktop Support Opportunity

Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Springdale, Arkansas.

Key Responsibilities:
  • Provide workstation software break-fix support
  • Perform IMAC – PC install, moves, adds, and changes
  • Load images
  • Recover assets
  • Tag assets
  • Provide printer support
  • Support Client Center (Tech Bar)
  • Update IT Service Management
  • Perform other client support duties as needed
Requirements:
  • Previous working experience in desktop support is desired, with training provided for entry-level new hires
  • Knowledge of PC imaging
  • Experience with change management and incident management
  • Experience with tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe
Preferred Qualifications:
  • Certified Dell Technician
  • Expertise in inventory control
What We Offer:

As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.

More About VSO:

VSO is a hybrid cloud and managed services consulting firm. We leverage numerous partner relationships to provide our customers with optimal support. We take pride in taking care of our employees, offering a wide variety of benefits for eligible employees related to health, retirement, professional development, and more

Salary:

$17.00/hr - $25.00/hr



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