Customer Service Representative
3 days ago
Sunbelt Rentals is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities:- Provide professional and efficient service to customers in the rental of construction/industrial equipment and store items.
- Empower customers to make informed decisions by providing expert knowledge and recommendations.
- Develop and maintain strong relationships with customers, understanding their needs and preferences.
- Collaborate with internal teams to resolve customer issues and concerns.
- Stay up-to-date with industry trends and product knowledge to provide accurate and timely information to customers.
- Customer service experience in a call center environment or dedicated customer service department.
- Wynne or AS400 experience (preferred).
- Equipment rental or construction industry experience (preferred).
- PC systems and typing skills (CRM, email, chat).
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Competitive base pay rate.
- Opportunities for career growth and professional development.
- A comprehensive benefits package, including health, dental, vision, life insurance, and a retirement plan.
- A dynamic and inclusive work environment that values diversity and promotes a culture of safety and respect.
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about our company culture and benefits.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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