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Customer Service Representative

2 months ago

Saint Charles, Missouri, United States Rose International Full time
Job Summary

Rose International is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients and their customers.

Key Responsibilities
  • Provide timely and effective support to customers via phone, email, and chat
  • Assist customers with product inquiries, orders, and returns
  • Work closely with sales teams to resolve customer issues and concerns
  • Develop and maintain a thorough understanding of our products and services
  • Meet or exceed performance metrics and quality standards
Requirements
  • High School Diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong technical skills and ability to learn new software and systems
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Flexible work arrangements and remote work options
  • A dynamic and supportive work environment