Veterinary Office Assistant

4 days ago


Peachtree Corners, Georgia, United States Peachtree Corners Animal Clinic Full time
About Our Clinic

Peachtree Corners Animal Clinic is a dynamic and supportive animal care facility that values compassion, teamwork, and exceptional client service. We are seeking a highly skilled Veterinary Receptionist to join our team and provide top-notch patient and client care.


Key Responsibilities

As a Veterinary Receptionist, you will be the first point of contact for clients and their pets. Your primary duties will include:

  • Welcoming clients and pets with a smile and a positive attitude.
  • Answering phone calls promptly and professionally, addressing client inquiries, and providing knowledgeable advice on animal care and veterinary services.
  • Scheduling appointments and surgeries, making confirmation calls, and updating medical records accordingly.
  • Handling payments, processing credit cards, and verifying client eligibility for charge accounts.
  • Verifying client addresses, phone numbers, and email addresses, scanning new documents to patient records, and advising clients on flea/tick preventatives, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.

Requirements

To be successful as a Veterinary Receptionist, you must possess:

  • Excellent communication and interpersonal skills, with a warm and empathetic demeanor.
  • A working knowledge of veterinary terminology and ability to pronounce, spell, and understand its meaning.
  • Proficiency in computer applications, including keyboarding and use of communication tools (email/internet).
  • Ability to multitask, handle varied and sometimes difficult situations, and maintain a calm and professional demeanor under pressure.
  • A genuine liking for animals and their owners, and a passion for working in an animal care field.

Benefits

We offer a competitive compensation package, including:

  • $17-$19 per hour.
  • Medical, dental, and vision coverage.
  • A 401(k) plan with company match.
  • A dynamic and supportive team environment where collaboration and compassion are valued.
  • Opportunities for growth and advancement within our rapidly expanding practice.
  • Get the work-life balance you deserve with a great schedule.


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