Senior Property Operations Manager

7 days ago


Peachtree Corners, Georgia, United States Bridge Investment Group Holdings LLC Full time
Job Overview

We are seeking a skilled and motivated Senior Property Operations Manager to join our team at Bridge Investment Group Holdings LLC. This role is responsible for overseeing the daily operations of two properties, Corners at 1700 and Lakeside Retreat.

About the Role

  • The ideal candidate will have excellent customer service skills, ability to communicate effectively, leasing, sales, and closing skills.
  • This position requires competence in the use of standard office equipment, including telephones, Internet, fax machine, and photocopier.
  • Bachelor's degree or equivalent required, with 6 months experience in the service industry.

Duties and Responsibilities

  • Assist in countersigning leases and verifying lease documentation accuracy.
  • Support the General Manager in ensuring timely lease processing.
  • Oversee daily updates of make-ready dates and coordinate between maintenance and leasing teams.
  • Track and monitor work orders, ensuring timely completion and resident satisfaction.
  • Respond to resident inquiries and complaints, escalating critical issues as necessary.
  • Manage resident events, communications, and service satisfaction surveys.
  • Supervise property teams to ensure staff meets performance goals.
  • Coordinate with Assistant Property Managers to facilitate smooth operations.

Qualifications and Skills

  • Excellent communication and interpersonal skills.
  • Able to lift up to 25 pounds, stand, and be in continuous motion for extended periods.
  • Capable of working under pressure, organizing, and planning efficiently.
  • Must display effective communication, exceptional customer service, and organizational skills.

What We Offer

  • Generous base salary ($60,000 - $80,000) and bonus program.
  • Full benefits suite, including 401K, above-average PTO, Parental Leave, Medical, Dental, Vision.
  • Access to benefits concierge service, Mental Health & well-being service, and employee resources groups.
  • Opportunities to participate in community outreach and charity events.

About Us

We acknowledge and appreciate individual uniqueness, understanding that our people are key to success. We foster an inclusive environment where everyone feels respected and valued.



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