Shift Manager Lead

5 days ago


Metairie, United States CheckersRally's Full time
Purpose of Your Work

As a Shift Manager at Checkers & Rally's, you will play a vital role in ensuring the success of our restaurants. Your primary responsibility will be to assist the General Manager in managing shifts, achieving sales and profit goals, and executing procedures to provide excellent Guest and Team service.

Key Responsibilities

• Build sales and profits by promoting Guest satisfaction and managing restaurant operations
• Escalate any concerns or recommendations with the restaurant, employees, or Guests to the General Manager
• Ensure policy and procedures are being followed on shifts
• Train Team Members on Company operations, policies, and procedures, and Guest service
• Identify and respond to complaints and policy and procedures violations
• Maintain a safe, clean, and fun environment for employees and Guests

What We Offer

• Operations Excellence: Our team expects and delivers nothing but the best
• Training & Development: We bring out the best by ensuring everyone gets well trained
• Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
• Benefits & Rewards: Comprehensive benefits, recognition programs, bonuses, and opportunities for advancement
• Compensation: Work today, get paid tomorrow

Requirements

• 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
• Basic math skills
• Ability to work flexible schedules and extended hours
• High energy to keep up with our fast-paced environment
• Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
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