Operations Assistant Manager

2 weeks ago


Denver, Colorado, United States Mattress Firm Full time
Job Title: Assistant Operations Manager

About the Role:

We are seeking an experienced Assistant Operations Manager to join our team at Mattress Firm. As a key member of our operations team, you will be responsible for assisting in the efficient day-to-day operations of our distribution center. This includes contributing to meeting overall financial objectives, creating a positive work environment, and ensuring alignment with our strategic vision.

Key Responsibilities:

* Assist in the efficient day-to-day operations of the DC
* Contribute to meeting overall financial objectives of the DC compared to budget
* Create and foster an environment of trust, open two-way communication, and cohesive team effort
* Ensure alignment with strategic vision and communicate organizational mission and values to the team
* Communicate with team members through regular and frequent meetings
* Hold one-on-one meetings with direct reports at least twice a month
* Ensure adherence to operational processes, policies, and procedures
* Ensure the DC meets company standards on appearance, cleanliness, and functionality
* Identify opportunities and drive continuous improvement initiatives in the DC
* Facilitate resolution of customer service issues
* Verify driver payroll for accuracy
* Conduct required physical cycle counts; review discrepancies and make appropriate corrections
* Ensure use of proper safety equipment and maintain a safe working environment by ensuring that all safety policies and procedures are adhered to

Requirements:

* 2+ years of related experience
* Warehouse environment
* Ability to lift or move up to 100 pounds
* Sitting frequently
* Standing frequently
* Walking frequently
* Talking frequently
* Hearing frequently
* Usage of hands and fingers
* Reaching with hands and arms
* Stooping, kneeling, crouching, or crawling occasionally

What We Offer:

* Competitive pay up to $60,000 annually
* Excellent career growth opportunities through on-the-job training and development programs
* 401(k) with employer matching
* Mental health and life resources
* Medical, dental, prescription, and vision plans
* Get paid on-demand
* Base pay or uncapped commission
* Employee discounts, including mattresses and sleep accessories, cell phones and electronics, travel, car and home loans

About Us:

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. We value diversity and inclusion, respect and integrity, customer focus, and innovation. We are committed to creating a dynamic work environment that supports the growth and development of our employees.

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