Senior Banking Professional

3 days ago


College Station, Texas, United States The Adam Corporation Group Full time
Job Title: Senior Teller

At The Adam Corporation Group, we are seeking a highly skilled and experienced Senior Teller to join our team.

Job Summary:

The Senior Teller will be responsible for conducting daily credit and debit transactions in compliance with bank policies and procedures. This role requires exceptional customer service skills, as the Senior Teller will be interacting with clients on a daily basis.

Key Responsibilities:
  • Conduct daily credit and debit transactions in compliance with bank policies and procedures.
  • Provide exceptional customer service to each client, addressing their inquiries and concerns in a timely and professional manner.
  • Keep proper cash supply on hand and prepare daily proof records while maintaining accurate records of all transactions.
  • Identify potential client needs and engage in the sales process to generate sales of bank products and services.
  • Perform all teller functions, including processing deposits, withdrawals, transfers, and loan payments, as well as selling cashier's checks, money orders, and traveler's checks.
  • Maintain accurate records of all transactions and prepare/process cash receipt and payment service related paperwork.
  • Ensure that an economical amount of cash is on-hand in vault and at teller stations to meet client demands.
  • Handle additional responsibilities such as currency transactions, safe deposit, cash box, CTRs, and ATMs.
  • Responsible for vault daily, controls cash in vault and distribute daily cash to other tellers.
  • Understand the bank's security policies and procedures, assist in opening and closing procedures, and maintain codes, alarm function, cameras, cash controls, and other opening/closing related activities.
  • Actively promote the bank's products and services, and identify opportunities for cross-selling and direct clients to appropriate areas of the bank.
  • Contribute to the banking center goals with referrals, outbound calls, scheduling of appointments, etc.
  • In the absence of the Banking Center Manager, train newly hired tellers on AMB's operating procedures and policies.
  • Cross-train as Personal Banker and be able to fill-in as needed.
  • Perform other related duties as assigned.
Requirements:
  • High school degree or equivalent (GED).
  • 3+ years previous Teller experience.
  • Knowledge of bank products, services, policies, and procedures.
  • Proficiency with personal computers and other business equipment.
  • Knowledgeable in financial institution operating policies and procedures and banking regulations state and federal.
Key Qualifications:
  • Knowledgeable on Bank Teller responsibilities and policies.
  • Able to resolve most client and teller questions & problems. Consult or refer more complex issues to Assistant Banking Center Manager.
  • Polite, courteous, and respectful to all internal and external clients.
  • Excellent communication and customer service skills.


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