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Customer Service Sales Associate

2 months ago

Denver, Colorado, United States Whitecap Full time

Position Overview

As a Sales Counter Representative at White Cap, you will be part of a dynamic and diverse workplace where you can engage with a variety of customers and explore numerous career paths.

Commitment to Excellence

At White Cap, we are dedicated to Building Trust on Every Job. Our associates play a crucial role in this mission by being knowledgeable, capable, and reliable.

Key Responsibilities

  • Assist customers with inquiries related to accounts, products, pricing, and services, both via phone and in-person.
  • Identify customer needs through effective communication and provide timely solutions.
  • Process orders, generate quotes, and input orders into the system while keeping customers informed.
  • Communicate product features, benefits, and warranty information effectively.
  • Provide technical advice and troubleshoot issues to resolve customer problems.
  • Promote additional products and services by recognizing related needs and informing customers of current promotions.
  • Maintain clean and well-stocked merchandise displays.
  • Perform other duties as assigned.

Work Environment

This role is situated in a comfortable indoor setting, with minimal unpleasant conditions. Most tasks involve sitting comfortably, with occasional opportunities for movement.

Qualifications

A high school diploma or GED is strongly preferred, along with specialized training or certification as necessary. Typically, 2-5 years of relevant experience is expected.

Compensation

The hourly pay range for this position is between $16.20 and $23.46, based on market data and internal practices.

About White Cap

White Cap Supply Holdings, LLC is a leading provider of construction supplies, serving professional contractors with a comprehensive range of products. With a presence across the U.S. and Canada, we are committed to meeting the unique supply needs of our customers.