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Restaurant Operations Leader

2 months ago

Dixon, Illinois, United States Wendy's Full time
Oversee a dynamic team

As a pivotal member of the management team, the Restaurant Operations Leader will be responsible for the seamless daily functioning and personnel management of a Wendy's establishment, emphasizing recruitment, training, and scheduling to cultivate and maintain a top-tier workforce.
  • The Restaurant Operations Leader will excel in recognizing exceptional talent and ensuring optimal staffing through strategic scheduling. You will serve as the primary point of contact for new hires, guiding them in embodying the company's values and delivering outstanding customer experiences.
  • This role involves supporting the management team in fostering coaching and development opportunities for staff. You will be instrumental in creating a welcoming and enjoyable workplace where every team member feels appreciated and valued.
  • The Restaurant Operations Leader will oversee all personnel and operational aspects of the Wendy's restaurant. Our commitment to fresh food means you and your team must consistently deliver quality service to our customers.
  • Customer relations are paramount; the Restaurant Operations Leader and their team will treat patrons like family, ensuring that exceptional food and service keep them returning.
  • As a mentor, the Restaurant Operations Leader will guide Shift Managers and Crew Members in operational excellence, striving for continuous improvement with each shift.
  • Adaptability is key; you will take and provide direction effectively.
  • This position is crucial for driving sales growth and achieving profit objectives.
  • Whether your journey began as a Crew Member or you come from another sector of food service, your passion for Wendy's will shine through.
Qualifications:
  • A minimum of two years of experience in a leadership role, preferably within the food service industry.
  • High school diploma or GED is required; additional education or military experience is a plus.
  • Proven ability to manage operations in a fast-paced setting.
  • Familiarity with food safety regulations and practices.
  • Availability for flexible work hours.
Physical Requirements:
  • Willingness to travel to various locations as necessary.
  • Ability to stand for extended periods, bend, kneel, and lift weights ranging from 25 to 50 pounds.
  • Capability to handle outdoor conditions, including adverse weather.
  • Proficiency in using restaurant equipment, including grills, registers, and computers.
Our Commitment:

We understand that diversity is essential, and we are proud to be an equal opportunity employer. We welcome individuals from all backgrounds, including various races, religions, nationalities, genders, and the LGBTQ+ community. We are dedicated to providing reasonable accommodations to enable individuals with disabilities to perform essential job functions.