Loan Operations Director

2 weeks ago

Dixon, California, United States First Northern Bank of Dixon Full time
Job Title: Loan Operations VP

We are seeking an experienced and highly motivated leader to join our team as a Loan Operations VP. This role will be responsible for managing the daily workflows of Loan Operations, ensuring timely preparation of loan documents, loan processing and servicing, loan collections, regulatory compliance, loan accounting, and loan file imaging and maintenance.

Key Responsibilities:

  • Maintain and update department policies and procedures covering loan documentation, note processing and servicing, special servicing of past due and non-accrual loans, file maintenance, regulatory compliance, and safety and soundness.
  • Ensure an effective quality control program to minimize loan documentation and servicing errors.
  • Implement an effective call-back program on all new loans and renewals, and take prompt corrective action when errors are detected.
  • Ensure prompt corrective action is taken when errors, deficiencies, or omissions are discovered by 3rd party exams.
  • Work directly with the Special Assets Manager to ensure that all online systems are updated to reflect the special handling of troubled loans.
  • Collaborate with outside Legal Counsel on complex documentation, servicing, or compliance questions that may impact the safety and soundness of the Bank.
  • Responsible for regulatory reporting, with a focus on CRA and HMDA.
  • Track tax payments and insurance coverage on collateral pledged to the Bank.
  • Ensure compliance with all secondary market mortgage loan policies, regulations, accounting, and loan processing.
  • Responsible for accurate escrow servicing and accounting.
  • Work closely with Credit Administration to ensure credit risk management objectives are reflected in loan documentation and loan servicing.
  • Responsible for the accurate and timely completion of all assigned monthly and quarterly MLC, DLC, accounting, and Board reporting.
  • Responsible for loan file management and file organization, whether hard files or imaged files.
  • Collaborate with the Bank's Chief Credit Officer and HR to determine staffing levels, subordinate responsibilities, department structure, and staff training and cross-training.
  • Identify and implement service level agreements with relevant departments.
  • Provide timely and accurate information to examiners during all third-party exams.

Requirements:

  • Four-year college degree or equivalent training.
  • At least five years of leadership experience in Loan Operations and/or Loan Servicing, with some experience in both areas.
  • Specific training and experience in Laser Pro loan documentation, loan processing, Fiserv, Credit Quest, MS Word and Excel, and OnBase.
  • Experience working with Fiserv, Finastra, and Abrigo is a plus.

Why First Northern Bank of Dixon:

  • Full-time position with an excellent compensation and benefits package.
  • Generous time off programs.
  • Bonus program.
  • Profit-sharing.
  • Discounted stock purchase program.
  • Excellent growth and development opportunities.

The purpose of this job description is to provide a summary of duties related to the position. It is not intended to be all-inclusive. The employee will perform other reasonable business duties as assigned by supervisor or other management.

First Northern Bank of Dixon does not discriminate based on race, color, religions, sex, gender identity, age, national origin, marital status, pregnancy, disability, or any other protected status.

The duties outlined in this description are subject to modification or change by the organization, at any time, with or without notice.

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