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Cashier Customer Service Representative

2 months ago

Hilo, Hawaii, United States Big Island Candies Full time
Job Summary

We are seeking a highly skilled and customer-focused Cashier Customer Service Rep. to join our team at Big Island Candies. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a Point-Of-Sale computer, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a professional and timely manner.
  • Operate Point-Of-Sale computer for all sales and return transactions, ensuring accurate processing and handling of customer payments.
  • Replenish store and stockroom inventory, maintaining accurate counts and stocking merchandise neatly and promptly throughout the work shift.
  • Assist with other store-related activities as needed, demonstrating adaptability and flexibility in a fast-paced retail environment.
Requirements
  • Ability to lift up to 20 lbs.
  • Frequent standing and walking during the duration of the shift.
  • Bending, lifting, and stretching while stocking, including ability to climb a stockroom ladder.
Working Hours
  • HILO Store hours are: Sunday thru Saturday, 8:30 a.m. - 5:00 p.m. Shift schedule is subject to change, based on operational needs.
  • Must be available to work a full daily shift plus one day on the weekend and holidays.
  • Extended hours during monthly inventory, and peak seasons throughout the year.