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Customer Service Representative

2 months ago

Oconomowoc, Wisconsin, United States Opportunities Full time

We are seeking an organized professional to provide superior customer service to our new and existing client base at Opportunities.

As a Customer Care Representative, you will perform the following key responsibilities:

Customer Service/Accounts Payable/Data Entry:

• Respond to customer inquiries and resolve issues in a timely and professional manner.

• Manage customer accounts, including data entry and record-keeping.

Billing and General Administrative Support:

• Process customer payments and maintain accurate records.

• Provide general administrative support, including phone and data entry tasks.

Phone/Typing/Data and Simple Accounting Procedures:

• Handle customer calls and respond to emails in a professional and courteous manner.

• Maintain accurate and up-to-date records, including customer data and account information.

• Perform basic accounting tasks, including data entry and record-keeping.

Requirements:

• Proficiency in MS Office, with a strong understanding of accounting principles.

• Previous experience in inside sales, phone support, or customer service is required.