Patient Services Representative I- Floater
5 days ago
We are seeking a highly skilled Patient Services Representative I- Floater to join our team at Tidelands Health. As a key member of our healthcare team, you will be responsible for registering patients, handling first call resolution, and providing exceptional customer service.
Key Responsibilities- Register patients and obtain accurate demographic, financial, and medical information
- Handle first call resolution for assigned departments and provide timely and efficient service
- Transfer calls as necessary and make appointments as required
- Pre-register patients for procedures and verify insurance information
- Assist with making referrals and provide information on patient rights and responsibilities
- Document insurance verification information and obtain referral, authorization, and pre-certification information as needed
- Answer inbound and place outbound telephone calls, directing callers and ensuring efficient call handling
- Remind patients of upcoming appointments, relay instructions, and ask follow-up care questions as needed
- Cancel and reschedule appointments as necessary and assist with identifying and initiating necessary referrals
- High School Diploma or equivalent required
- At least 1 year of related customer-facing experience, preferably in healthcare
- Ability to interact successfully with the public and perform effectively in high-stress situations
- Ability to demonstrate a high level of interpersonal skills and use initiative and judgment to identify, analyze, and solve problems
- Demonstrated understanding of basic medical terminology
- Call center, patient scheduling, and/or physician front-office experience
This role requires frequent standing, sitting, and walking, as well as the ability to exert up to 15 pounds of force occasionally and up to 5 pounds of force frequently.
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Patient Services Representative I- Floater
5 days ago
Myrtle Beach, South Carolina, United States Tidelands Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative I- Floater to join our team at Tidelands Health. As a key member of our healthcare team, you will be responsible for registering patients, handling first call resolution, and providing exceptional customer service.Key ResponsibilitiesRegister patients and obtain accurate demographic,...
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Patient Services Representative I- Floater
2 days ago
Myrtle Beach, South Carolina, United States Tidelands Health Full timeJob SummaryAs a Patient Services Representative I- Floater at Tidelands Health, you will play a vital role in ensuring the smooth registration process for patients. Your primary responsibility will be to register all patients needing services and handle first call resolution for assigned departments. You will be responsible for obtaining accurate and...
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Patient Services Representative I- Floater
2 weeks ago
Myrtle Beach, South Carolina, United States Tidelands Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative I- Floater to join our team at Tidelands Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and ensuring a smooth registration process for our patients.Key ResponsibilitiesRegister patients and obtain...
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Patient Services Representative I Float
2 weeks ago
Myrtle Beach, South Carolina, United States Tidelands Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative I Float to join our team at Tidelands Health. As a key member of our healthcare team, you will be responsible for registering patients, handling first call resolution, and providing exceptional customer service.Key ResponsibilitiesRegister patients and obtain accurate demographic,...
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Patient Services Representative I
2 weeks ago
Myrtle Beach, South Carolina, United States Tidelands Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative I - Float to join our team at Tidelands Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.Key ResponsibilitiesRegister patients...
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Myrtle Beach, South Carolina, United States Tidelands Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative I/Rehabilitation Technician to join our team at Tidelands Health. This role will be responsible for providing administrative support to our rehabilitation services department, ensuring seamless patient care and efficient clinical operations.Key...
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