Patient Services Representative I- Floater

5 days ago


Myrtle Beach, South Carolina, United States Tidelands Health Full time
Job Summary

We are seeking a highly skilled Patient Services Representative I- Floater to join our team at Tidelands Health. As a key member of our healthcare team, you will be responsible for registering patients, handling first call resolution, and providing exceptional customer service.

Key Responsibilities
  • Register patients and obtain accurate demographic, financial, and medical information
  • Handle first call resolution for assigned departments and provide timely and efficient service
  • Transfer calls as necessary and make appointments as required
  • Pre-register patients for procedures and verify insurance information
  • Assist with making referrals and provide information on patient rights and responsibilities
  • Document insurance verification information and obtain referral, authorization, and pre-certification information as needed
  • Answer inbound and place outbound telephone calls, directing callers and ensuring efficient call handling
  • Remind patients of upcoming appointments, relay instructions, and ask follow-up care questions as needed
  • Cancel and reschedule appointments as necessary and assist with identifying and initiating necessary referrals
Requirements
  • High School Diploma or equivalent required
  • At least 1 year of related customer-facing experience, preferably in healthcare
  • Ability to interact successfully with the public and perform effectively in high-stress situations
  • Ability to demonstrate a high level of interpersonal skills and use initiative and judgment to identify, analyze, and solve problems
Preferred Qualifications
  • Demonstrated understanding of basic medical terminology
  • Call center, patient scheduling, and/or physician front-office experience
Physical Requirements

This role requires frequent standing, sitting, and walking, as well as the ability to exert up to 15 pounds of force occasionally and up to 5 pounds of force frequently.



  • Myrtle Beach, South Carolina, United States Tidelands Health Full time

    Job SummaryWe are seeking a highly skilled Patient Services Representative I- Floater to join our team at Tidelands Health. As a key member of our healthcare team, you will be responsible for registering patients, handling first call resolution, and providing exceptional customer service.Key ResponsibilitiesRegister patients and obtain accurate demographic,...


  • Myrtle Beach, South Carolina, United States Tidelands Health Full time

    Job SummaryAs a Patient Services Representative I- Floater at Tidelands Health, you will play a vital role in ensuring the smooth registration process for patients. Your primary responsibility will be to register all patients needing services and handle first call resolution for assigned departments. You will be responsible for obtaining accurate and...


  • Myrtle Beach, South Carolina, United States Tidelands Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative I- Floater to join our team at Tidelands Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and ensuring a smooth registration process for our patients.Key ResponsibilitiesRegister patients and obtain...


  • Myrtle Beach, South Carolina, United States Tidelands Health Full time

    Job SummaryWe are seeking a highly skilled Patient Services Representative I Float to join our team at Tidelands Health. As a key member of our healthcare team, you will be responsible for registering patients, handling first call resolution, and providing exceptional customer service.Key ResponsibilitiesRegister patients and obtain accurate demographic,...


  • Myrtle Beach, South Carolina, United States Tidelands Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative I - Float to join our team at Tidelands Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.Key ResponsibilitiesRegister patients...


  • Myrtle Beach, South Carolina, United States Tidelands Health Full time

    Job SummaryTidelands Health is seeking a highly skilled Patient Services Representative I/Rehabilitation Technician to join our team. As a key member of our outpatient rehabilitation department, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesFront Desk Operations: Greet patients, answer phone...


  • Myrtle Beach, South Carolina, United States Tidelands Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative I/Rehabilitation Technician to join our team at Tidelands Health. This role will be responsible for providing administrative support to our rehabilitation services department, ensuring seamless patient care and efficient clinical operations.Key...


  • Myrtle Beach, South Carolina, United States Big I South Carolina Full time

    {"title": "Customer Service Representative", "description": "Job SummaryAs a Customer Service Representative at Big I South Carolina, you will play a vital role in maintaining strong customer relationships by providing exceptional service and support. Your primary responsibility will be to handle customer inquiries and concerns with speed and...


  • Myrtle Beach, South Carolina, United States Big I South Carolina Full time

    About UsBig I South Carolina is a leading trade association of property and casualty insurance agents, representing the interests of small business owners who sell all types of insurance. Our members are dedicated to providing exceptional service to their clients and are committed to staying up-to-date with the latest industry developments.Job SummaryWe are...


  • Myrtle Beach, South Carolina, United States Big I South Carolina Full time

    The Insurance Customer Support Agent at Big I South Carolina plays a crucial role in fostering strong client relationships by addressing inquiries and resolving issues with efficiency and professionalism. This position involves daily interactions with clients, insurance providers, and team members while engaging in specific service and marketing tasks....


  • Myrtle Beach, South Carolina, United States Doctors CareUCI Medical Affiliates, Inc. Full time

    Job Title: Patient Services Representative Job Summary: We are seeking a highly skilled Patient Services Representative to join our team at Doctors Care Market Common. As a Patient Services Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff. Key Responsibilities: * Greet...


  • Myrtle Beach, South Carolina, United States Doctors CareUCI Medical Affiliates, Inc. Full time

    Job Summary:We are seeking a highly skilled Patient Services Representative to join our team at Doctors Care Market Common. As a Patient Services Representative, you will be responsible for greeting patients, assisting with paperwork, maintaining the sign-in sheet, and ensuring the overall appearance of the front office. You will also be responsible for...


  • Myrtle Beach, South Carolina, United States Big I South Carolina Full time

    About the RoleThe Customer Service Representative at Big I South Carolina is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.Key...


  • Myrtle Beach, South Carolina, United States Doctors Care Full time

    Position OverviewDoctors Care is seeking a highly skilled Patient Services Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.Key Responsibilities• Greet patients and assist with paperwork and...


  • Myrtle Beach, South Carolina, United States Doctors CareUCI Medical Affiliates, Inc. Full time

    Job Summary:We are seeking a highly skilled Patient Services Representative to join our team at Doctors Care/UCI Medical Affiliates, Inc. The ideal candidate will possess excellent customer service skills, medical terminology knowledge, and computer proficiency. Key Responsibilities:• Greet patients and assist with paperwork• Maintain the sign-in sheet...


  • Myrtle Beach, South Carolina, United States Waccamaw Dermatology, LLC Full time

    Job Title: Patient Contact Center RepresentativeJob Summary:The Patient Contact Center Representative will be responsible for the efficient and accurate scheduling of appointments for all Waccamaw Dermatology patients. This role requires excellent communication and organizational skills to provide superior customer service excellence at all times.Key...


  • Myrtle Beach, South Carolina, United States Doctors Care Full time

    Position OverviewDoctors Care is seeking a highly skilled Patient Services Representative to provide exceptional patient care and support in our North Myrtle Beach location. As a key member of our front office team, you will be responsible for greeting patients, processing paperwork, and maintaining the overall appearance of the front office. Your attention...


  • North Myrtle Beach, South Carolina, United States Doctors CareUCI Medical Affiliates, Inc. Full time

    Job Title: Patient Services Representative Location: Doctors Care North Myrtle Beach Job Type: Full-Time About Us: UCI Medical Affiliates, Inc. is a leading provider of non-medical management and administrative services to healthcare facilities throughout South Carolina. Our company is committed to delivering exceptional patient experiences and providing...


  • Myrtle Beach, South Carolina, United States Tidelands Health Full time

    Job SummaryWe are seeking a highly skilled Patient Services Representative II to join our team at Tidelands Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients and their families.Key ResponsibilitiesRegister patients and obtain accurate demographic,...


  • North Myrtle Beach, South Carolina, United States Doctors CareUCI Medical Affiliates, Inc. Full time

    Job Summary:We are seeking a highly skilled Patient Services Representative to join our team at Doctors Care North Myrtle Beach. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.Key Responsibilities:• Greet patients and assist with...