Bilingual Insurance Liaison

6 days ago


Lawrenceville, Georgia, United States Staff My Agency Full time
Staff My Agency: A Winning Team

We are seeking a qualified professional to join our team as a Licensed Customer Service Representative. As an Agent Team Member, you will receive salary plus commission/bonus, paid time off, health/dental/vision monthly stipend, and retirement plan after one year.

Job Overview

A successful State Farm Agent is looking for a motivated self-starter who thrives in a fast-paced environment. The ideal candidate will have excellent interpersonal skills, be fluent in Spanish and English, and possess a Property & Casualty license.

  • Main Responsibilities:
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each day.
Key Skills and Qualifications
  • Fluent in Spanish and English
  • Property & Casualty license (required)
  • Life and Health license (required)
  • Excellent communication skills
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail-oriented
  • Proactive problem solver
  • Dedicated to customer service
Benefits
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Health/Dental/Vision monthly stipend
  • Retirement plan (after 1 year)
  • Valuable experience
  • Growth potential/Opportunity for advancement within the office


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