Bilingual Insurance Liaison
6 days ago
We are seeking a qualified professional to join our team as a Licensed Customer Service Representative. As an Agent Team Member, you will receive salary plus commission/bonus, paid time off, health/dental/vision monthly stipend, and retirement plan after one year.
Job OverviewA successful State Farm Agent is looking for a motivated self-starter who thrives in a fast-paced environment. The ideal candidate will have excellent interpersonal skills, be fluent in Spanish and English, and possess a Property & Casualty license.
- Main Responsibilities:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each day.
- Fluent in Spanish and English
- Property & Casualty license (required)
- Life and Health license (required)
- Excellent communication skills
- People-oriented
- Organizational skills
- Self-motivated
- Detail-oriented
- Proactive problem solver
- Dedicated to customer service
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Health/Dental/Vision monthly stipend
- Retirement plan (after 1 year)
- Valuable experience
- Growth potential/Opportunity for advancement within the office
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