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Financial Services Advisor
2 months ago
POSITION OVERVIEW
Responsible for accurate insurance verification, coding, collection of patient financial responsibilities, and cashiering duties for patients.
QUALIFICATIONS
- High School diploma or equivalent required
- Minimum of one year experience in a hospital or clinic registration environment
- Basic understanding of medical terminology is preferred
- Proficient computer skills
- Strong verbal and written communication abilities
SUPERVISORY STRUCTURE
Supervision Received:
Reports directly to the Registration Manager.
INTERNAL/EXTERNAL RELATIONSHIPS
Regular interaction with patients, third-party payers, various departments, and other stakeholders to exchange information. Adjusts communication style to accommodate the developmental and educational needs of each patient.
KEY RESPONSIBILITIES (* indicates essential functions)
- Exemplifies the Customer Service Values of the organization, which are crucial for delivering high-quality service to patients and clients.
* Reviews patient financial data promptly and accurately prior to admission when feasible, and within one business day for unscheduled admissions.
Identifies and confirms liable third parties.3. * Collects patient liabilities and arranges payment plans in accordance with established policies.
4. * Engages with third-party carriers to ascertain pre-certification or payment prerequisites and ensures compliance.
5. * Manages follow-up for pending Medicaid patients and out-of-state cases with vendors.
6. * Addresses inquiries from walk-in clients regarding outstanding billing and collection matters.
7. * Executes cashiering responsibilities.
8. * Safeguards and returns valuables from storage.
ADDITIONAL DUTIES
This document outlines the primary responsibilities and authorities associated with this position and is not intended to be an exhaustive list of all tasks and functions.
All staff members are expected to be familiar with and adhere to all federal and state healthcare regulations, including Medicare and Medicaid billing requirements relevant to their job functions.
Any employee who becomes aware of potential noncompliance with applicable laws is obligated to report such concerns to their immediate supervisor or the compliance Resource Line.
No adverse action or retaliation will be taken against any employee for making a good faith report of potential noncompliance.
Louis A Weiss Memorial Medical Center, LLC is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.