Patient Appointment Coordinator

2 weeks ago


Belmar, New Jersey, United States Center for Oral and Maxillofacial Surgery Full time

About Us
We are a premier oral surgery clinic dedicated to providing outstanding care for our patients and exceptional service to our referring practitioners.

Position Overview
We are seeking a dedicated, enthusiastic, and compassionate individual to assist in the growth of our practice while ensuring that our community receives the highest level of oral surgical care.

Key Responsibilities
The role of the Appointment Scheduler is vital in delivering outstanding patient care, which leads to optimal clinical outcomes and fulfills the needs of our patients. Responsibilities include:

  • Welcoming patients and visitors with a warm and friendly attitude.
  • Answering phone calls promptly and professionally.
  • Coordinating appointment schedules to enhance patient satisfaction and optimize provider efficiency.
  • Preparing daily schedules for each provider and managing patient flow to minimize wait times.
  • Collecting patient financial responsibilities and organizing patient charts.
  • Providing exceptional customer service while communicating with patients, referring offices, and team members through various channels.
  • Maintaining a tidy and organized reception area.
  • Upholding confidentiality of all patient information in compliance with HIPAA regulations.
  • Performing additional related duties as required.

Qualifications
To be considered for this position, candidates should possess:

  • A high school diploma or equivalent.
  • A minimum of one year of experience in customer service.

Skills and Attributes
The ideal candidate will demonstrate:

  • A solid understanding of dental terminology.
  • A friendly, approachable, and professional demeanor.
  • Basic office skills, including typing and filing.
  • Strong organizational abilities and attention to detail.

Benefits
We offer a comprehensive benefits package that includes:

  • Medical, Dental, and Vision Coverage.
  • Employee Assistance Program (EAP).
  • Uniforms/Scrubs provided.
  • Competitive compensation with bonus potential and annual performance reviews.
  • 401(k) Plan with Company Match.
  • Health Savings Account (HSA) options.
  • Life Insurance options.
  • Paid Vacation and Holidays.
  • Employer Sponsored Short Term Disability.
  • Long and Short Term Disability Plans.


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