Retail Customer Service Coordinator Part Time The Block at Northway

5 days ago


Pittsburgh, Pennsylvania, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for providing exceptional customer service, leading a team of Associates, and promoting a positive and inclusive store environment.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive and personalized experience for all customers
  • Lead and develop a team of Associates, providing coaching, training, and feedback to ensure they meet their full potential
  • Oversee the front-of-store operations, ensuring a clean, organized, and visually appealing store environment
  • Promote loyalty programs and credit services to customers, driving sales and revenue growth
  • Address customer concerns and issues promptly, ensuring a positive customer experience
  • Collaborate with management to achieve store goals and objectives, including sales targets and customer satisfaction metrics
Requirements
  • 1 year retail experience and 6 months of leadership experience
  • Strong communication and organizational skills, with attention to detail
  • Ability to work a flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques and ability to train others
  • Team player with a positive attitude and strong work ethic
What We Offer

Marshalls offers a competitive hourly rate, starting at $13.00 to $13.50 per hour, depending on experience. We also offer a range of benefits, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where everyone feels valued and empowered to succeed.



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