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Customer Service Specialist in Retail

2 months ago

Philadelphia, Pennsylvania, United States Ingka External Full time

Position Overview:

At Ingka External, we value the belief that a fulfilling work environment contributes to a fulfilling life.

As a vital member of our retail team, you will play a key role in enhancing customer experiences and driving sales.

Key Responsibilities:

  • Providing exceptional customer service and expert advice on home furnishing solutions.
  • Maintaining an organized and well-stocked sales area to ensure a pleasant shopping atmosphere.
  • Acting as a knowledgeable consultant on a diverse range of products and services to inspire customers.
  • Directing customers towards our best-selling and prioritized items.
  • Setting up display products to showcase new arrivals effectively.

Employment Type: Permanent, Part-Time
Work Hours: Flexible hours, including evenings and weekends.

Compensation: The hourly wage for this role is $24.10.

At Ingka External, we prioritize the well-being of our employees and their families. We offer a comprehensive range of benefits to support work-life balance and future planning, including:

  • Generous paid time off, including holidays and sick leave.
  • Early access to earned wages through WiselyPay.
  • Paid parental leave of up to 16 weeks.
  • Tuition discounts through KinderCare.
  • Retirement and bonus plans.
  • Employee discounts, meal deals, and referral bonuses.
  • Pet insurance options.
  • Educational assistance and development programs.
  • Reimbursement for safety footwear.
  • Access to 24/7 telehealth services.
  • Comprehensive dental and vision plans.
  • Medical and prescription plans (for those working a minimum of 20 hours per week).

We foster a fun and inclusive workplace culture.

Qualifications:

Minimum of 1 year of experience in retail sales, ideally within the home furnishings industry.