Bilingual Customer Service Representative

2 weeks ago


Philadelphia, Pennsylvania, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly skilled and bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our wholesale and retail customers.

Key Responsibilities
  • Provide excellent sales service and assist customers in person and over the phone
  • Build productive relationships with wholesale and retail customers
  • Process sales transactions accurately and achieve sales goals
  • Maintain precise work order files and formulas, as well as stock shelves and set up displays
  • Remain knowledgeable on products offered and discuss available options with customers
Requirements
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and lift and carry up to 50 lbs frequently
Preferred Qualifications
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED, and one (1) year experience working in a delivery, retail, or customer service position
  • Previous work experience selling paint and operating tinting and mixing equipment is a plus


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