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Retail Customer Service Representative

1 month ago


Philadelphia, Pennsylvania, United States Sam's Club Full time
Job Summary

We are seeking a friendly and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in ensuring our members have an exceptional shopping experience. Your primary responsibility will be to provide top-notch customer service, answering questions, and resolving issues in a timely and professional manner.

Key Responsibilities

- Provide exceptional customer service by greeting members, answering questions, and resolving issues in a timely and professional manner
- Maintain a clean and organized store environment, including the sales floor, checkout lanes, and surrounding areas
- Process transactions accurately and efficiently, handling cash, credit, and other payment methods
- Work collaboratively with other team members to achieve sales goals and provide a seamless shopping experience

Requirements

- High school diploma or equivalent required
- Previous retail or customer service experience preferred
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong communication and problem-solving skills

What We Offer

- Competitive hourly wage and performance-based bonus opportunities
- Comprehensive benefits package, including medical, dental, and vision coverage
- Paid time off and holidays
- Opportunities for career advancement and professional growth

Why Work at Sam's Club?

- We offer a dynamic and supportive work environment that encourages collaboration and teamwork
- Our members are at the heart of everything we do, and we strive to provide an exceptional shopping experience for each and every one
- We offer competitive pay and benefits, as well as opportunities for career advancement and professional growth

Eligibility Requirements

- Must be at least 18 years old
- Must be able to pass a background check and provide identification
- Must be able to work a variety of shifts, including mornings, afternoons, evenings, and weekends

Additional Information

- This job description is intended to describe the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

- The full job description can be made available as part of the hiring process.