Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Citizens Teller. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and helping our customers achieve their financial goals.
Key Responsibilities- Greet customers in our lobbies and provide personalized advice and solutions to meet their needs
- Demonstrate how to use our mobile app and ATMs to complete simple transactions
- Create amazing experiences for our customers by identifying opportunities to help them achieve their financial goals
- Meet quarterly referral goals and confidently cash checks, process withdrawals and deposits
- Follow all financial policies and procedures, including proper cash handling and state and local laws and regulations
- Meaningful work and relationships - Help customers with important financial decisions that impact their lives
- Commitment to community - Give back with 4 hours of paid time off annually for volunteering and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually
- Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, and development resources
- Exceptional benefits - Receive comprehensive health care coverage, including medical, dental, and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, and more
- High School degree or GED
- Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
- Strong listening and communication skills
- Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
- Ability to problem solve and provide solutions to customer issues
- Customer-centric to deliver exceptional service
- Comfortable with using digital technology to support the delivery of business goals
- Ability to work branch hours, which can include weekends and evenings
- Completion of a video interview assessment as part of the application
Set aside 30-45 minutes for the self-guided assessment that includes questions and games. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions, with 1 minute to prepare, 3 minutes to respond, and 1 opportunity to re-record. Share your skills and experience, and bring your personality to the interview.
Pay TransparencyThe salary range for this position is $17.00-$22.45 per hour. Actual pay is based on various factors, including work location and relevant skills and experience. We offer competitive pay, comprehensive medical, dental, and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs, and more.
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Customer Service Representative
2 weeks ago
Amherst, Massachusetts, United States Waterford Fire Service Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide...
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Customer Service Representative
3 weeks ago
Amherst, Massachusetts, United States Waterford Fire Service Full time**Job Summary**We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.**Key Responsibilities:**Provide warm and welcoming...
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Customer Service Representative
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Amherst, Massachusetts, United States The Sherwin-Williams Company Full time{"title": "Customer Service Representative", "content": "Customer Service RepresentativeAt The Sherwin-Williams Company, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our wholesale and retail customers, ensuring...
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Customer Service Representative
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Amherst, Massachusetts, United States Northwest LLC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Northwest LLC. As a key member of our retail network, you will play a vital role in delivering exceptional customer experiences and providing top-notch service to our clients.Key ResponsibilitiesProvide exceptional customer service by welcoming...
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Customer Service Representative
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Amherst, Massachusetts, United States Wegmans Food Markets Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our sub shop team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and welcoming store environment.Key ResponsibilitiesProvide excellent...
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Customer Service Representative
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Amherst, Massachusetts, United States Wegmans Food Markets Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our sub shop team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and welcoming store environment.Key ResponsibilitiesProvide excellent...
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Customer Service Representative
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Amherst, Massachusetts, United States Progressive Staffing LLC Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Progressive Staffing LLC. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and patients.Key Responsibilities:Phone Support: Handle high volumes of inbound and outbound calls to...
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Customer Service Representative
4 weeks ago
Amherst, Massachusetts, United States Monro Inc. Full timePosition OverviewRole Summary: The Customer Service Representative is a pivotal role that emphasizes outstanding service delivery at Monro Inc.This position involves interacting with customers, managing appointment scheduling, and effectively communicating service offerings in line with the Monro sales methodology.Key responsibilities include supporting the...
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Customer Service Representative
4 weeks ago
Amherst, Massachusetts, United States Monro Inc. Full timePosition OverviewRole Summary: The Customer Service Representative is a pivotal role that emphasizes outstanding service delivery at Monro Inc.Engagement with clients, managing appointment schedules, and effectively communicating service offerings are essential responsibilities.This position plays a crucial part in promoting sales of automotive maintenance...
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Customer Service Representative
4 weeks ago
Amherst, Massachusetts, United States Monro Inc. Full timePosition OverviewRole Summary: The Customer Service Representative is a pivotal role that emphasizes outstanding service delivery at Monro Inc.This position involves interacting with clients, managing appointment scheduling, and effectively communicating service offerings in line with the Monro sales methodology.Contributes to the growth of automotive repair...
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Amherst, Massachusetts, United States Northtown Automotive Companies Full timeJob SummaryWe are seeking a highly skilled Service Call Center Representative to join our team at Northtown Kia in Amherst, NY. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and scheduling service work.Key ResponsibilitiesAnswer all incoming calls for the...
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Amherst, Massachusetts, United States U-Haul Full timeJob Category Research StudyWe're updating our job title structure to improve the job search experience. Participate in a brief drag-and-drop activity to help us understand how you recognize and relate to general job classifications.U-Haul Offers:Flexible schedulingCareer stabilityOpportunities for advancementValuable on-the-job trainingLife insuranceMetLaw...
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Amherst, Massachusetts, United States UMass Amherst Full timeAbout UMass AmherstUMass Amherst is a nationally recognized public research university offering a wide range of undergraduate, graduate, and professional degrees. Our campus is situated on nearly 1,450 acres in the scenic Pioneer Valley of Western Massachusetts, providing a rich cultural environment in a picturesque setting close to major urban centers.As...
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Customer Service Representative IV
3 weeks ago
Amherst, Massachusetts, United States UMass Amherst Full timeAbout UMass AmherstUMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to...
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Hospitality Customer Service Specialist
4 weeks ago
Amherst, Massachusetts, United States The Inn on Boltwood Full timeAbout Us:At The Inn on Boltwood, we pride ourselves on fostering a dynamic and welcoming environment. Our commitment to excellence is reflected in the dedication and performance of our team members. We are seeking passionate individuals who share our vision and values to enhance our guest experience.Role Overview:The Guest Service Representative is pivotal...