Customer Service Representative
5 days ago
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Five Star Sheets. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Manage and resolve customer inquiries and issues in a timely and professional manner.
- Provide accurate and up-to-date information to customers regarding their orders and account status.
- Collaborate with internal teams to resolve customer complaints and concerns.
- Develop and maintain strong relationships with customers to ensure high levels of satisfaction and loyalty.
- Stay up-to-date with company policies and procedures to ensure accurate and consistent communication with customers.
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and analytical skills.
- Ability to maintain confidentiality and handle sensitive information.
- Ability to sit and/or stand for 8 hours per day.
- Ability to lift up to 20 pounds.
- High school diploma or equivalent required.
- College degree or vocational training preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and analytical skills.
We are an equal opportunity employer and welcome applications from diverse candidates. By applying for this position, you acknowledge that you have read and understood our company's policies and procedures.
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