Guest Services Coordinator

2 weeks ago


Rochester, Illinois, United States Luckmt Full time
Front Desk Clerk Role

Position Overview: The Front Desk Clerk at Luckmt plays a vital role in ensuring a welcoming and efficient environment for all guests and clients.

Key Responsibilities:

  • Manage guest check-ins and check-outs with professionalism and efficiency.
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintain accurate records of guest information and transactions.
  • Coordinate with various departments to ensure seamless service delivery.
  • Assist in administrative tasks as required, including handling correspondence and scheduling appointments.

Qualifications:

  • Previous experience in a customer-facing role is preferred.
  • Strong communication skills, both verbal and written.
  • Ability to multitask and work in a fast-paced environment.
  • Proficiency in office software and management systems.
  • A high school diploma or equivalent is required; further education in hospitality or business is a plus.

This position is essential for maintaining the high standards of service at Luckmt. The ideal candidate will be detail-oriented, possess excellent interpersonal skills, and have a genuine passion for providing outstanding service.



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