Government Badging Specialist
4 weeks ago
Are you passionate about providing exceptional customer service and ensuring the security of sensitive information?
About the JobCitizant is seeking a Government Badging Specialist to join our team. As a Government Badging Specialist, you will be responsible for managing the enrollment process for Personal Identity Verification (PIV) cards, ensuring that applicants' identities are verified and their information is accurately documented.
Responsibilities- Schedule appointments and service walk-ins for PIV card activations, enrollments, certificate updates, and PIN resets.
- Answer phone calls and email inquiries related to PIV credentials and access control matters.
- Coordinate and conduct the PIV card enrollment process, including verifying applicants' identities and collecting required documentation.
- Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
- High School diploma or GED certification.
- Ability to adapt to changing security procedures and requirements.
- Prior experience in a similar role, customer service, or administrative position may be advantageous.
- Excellent interpersonal and communication skills.
- Ability to handle confidential information with discretion.
The estimated salary for this position is $43,000 - $49,100 per year, depending on experience. Citizant offers excellent benefits, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
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