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Configuration Governance Expert
1 week ago
System One Holdings, LLC is seeking a Configuration Governance Expert to join our team. The ideal candidate will have extensive experience with ServiceNow Common Services data model and Employee Center Pro configuration, as well as a strong understanding of ITIL framework and IT service management principles. Key responsibilities include defining and maintaining the ServiceNow Common Services data model (CSDM), developing integration solutions between ServiceNow and enterprise systems, and participating in technical governance board activities.
Responsibilities:
- Define and maintain the ServiceNow Common Services data model (CSDM)
- Develop integration solutions between ServiceNow and enterprise systems
- Participate in technical governance board activities to ensure configuration-over-customization principles
Requirements:
- Experience in IT service management, with a focus on the ServiceNow platform
- ServiceNow System Administrator and Implementation Specialist certifications
- Extensive experience with ServiceNow Common Services data model and Employee Center Pro configuration
- Demonstrated expertise in enterprise architecture components